Why invest in building long term relationships with your customers? Well, here are three reasons it’s good for your business: On average, a loyal customer is worth 10 times their first [...]
Remember the good old days when customers walked into your store, picked the items they wanted off the shelf, and that’s all there was to it? Thanks to the Internet [...]
Customers of quick-service restaurants have higher expectations than ever before. They want to be served quickly, but also receive a high standard of customer service. Self-service technologies (SSTs) help restaurants [...]
“If you’re not on social media, you don’t exist!” — overheard from a millennial. Though we wouldn’t go that far, there’s no question that social media is integral to every [...]
Since Facebook’s launch in 2004, retailers have welcomed social media as a valuable tribune to promote their businesses. It’s become second nature to most of us; upload content, click, and [...]
The emergence of online shopping has drastically changed the landscape of consumer behavior. There is a growing shift from brick and mortar retail to online eCommerce, with the latter being [...]
As you’re setting up your new store or restaurant, questions arise. Maybe you’ve wondered about it, maybe you haven’t, but we’re here to answer questions regarding one of the most [...]
Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in this past decade especially, we have seen a [...]
While profitability is often the most popular figure brought up when someone asks about a business’s health, it’s not always the best indicator. To truly discover how a business is [...]
On Wednesday, October 25th, 2017, the largest pan-European omnichannel event Lightspeed Connect: The Future of Retail is Now comes to Utrecht, the Netherlands. The event will highlight online and brick [...]
In the evolving world of independent retail, business owners need to look to the future when devising a sustainable business plan. Their concept needs to not only hold value today, [...]
Few business sectors are changing as rapidly, or as profitably, as the cycling industry. “Wait, what? How have I not heard about this?” Good question. There hasn’t been this much [...]
