Lightspeed POS reviews

See real feedback from real customers. From our feature-packed system to our top rated support, onboarding and customer success teams, these are just some of the reasons why Lightspeed remains the #1 POS system among independent retailers worldwide.

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Retail Restaurant
"Lightspeed is the ultimate POS system."

"Lightspeed is the ultimate POS system."

"I’ve loved it from the start, it continues to meet all of the needs I have for my Women’s Boutique. This was an excellent decision and has helped us build our business from day 1."

Rated 5 out of 5

"I wish we switched to Lightspeed sooner!"

"I wish we switched to Lightspeed sooner!"

"Switching to Lightspeed has allowed us to be high tech! It keeps our online and in store inventory perfect and our online orders are constantly synced to our POS! It is AWESOME!"

Rated 4.2 out of 5

"Great POS solution for an inventory-based retail company."

"Great POS solution for an inventory-based retail company."

"Lightspeed keeps track of just about every aspect of the inventory process and then presents it in just about any report you can imagine. Made doing the bookkeeping much easier."

Rated 4 out of 5

"Lightspeed has outstanding customer service!"

"Lightspeed has outstanding customer service!"

"From my first call 8 months ago, every person I’ve spoken to has been so helpful. I’ve never worked with a company so well trained. The employees talk over the phone with a smile!"

Rated 4 out of 5

"It's amazing what you can do with Lightspeed POS & eCom."

"It's amazing what you can do with Lightspeed POS & eCom."

"Items sold online on eCom are immediately updated to the cloud and reflected in your POS (& vice versa). It’s cloud-based, so you can access your business anywhere there’s wifi."

Rated 3.9 out of 5

Learn why independent businesses trust Lightspeed

"We look to Lightspeed everyday. It allows me to do sales in the fitting room or ring people up in the front of the store."

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"I wanted a young company, who like me, is always thinking of ways to improve and connect with customers."

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No one is more passionate about cycling than Edwin Morel. Originally from the Dominican Republic, he became the junior national cycling champion at...

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The legendary Leica name is built on innovation and a tradition of excellence. Selling high-quality cameras and accessories for over 100 years, the...

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Just a few of our other notable customers

Looking for a clear comparison?

See why retailers choose Lightspeed for a complete POS solution that not only allows them to run their business, but supports their growth in a way that no other POS provider can.

Main Features

Complete inventory system

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Sell serialized inventory, create assemblies out of your products and easily organize items with multiple variations using matrices. Run your inventory with one centralized database for your store and online shop.

Contactless, mobile payments

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Offer your customers a way to pay contactlessly, anywhere in store or for curbside pickup.

Recurring revenue with Subscriptions

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Automated collection of revenue from customers for recurring subscriptions or services at monthly, weekly or custom intervals.

Item import tool

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Built-in item importing tool is included with the system, allowing you to import and update items in bulk.

Complete omnichannel solution on one platform

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Manage your eCom and physical stores from the same system for increased efficiency and customer experience consistency.

Custom reorder points

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Never run out of stock. Set your desired reorder points for all your products and see when it's time to restock.

Purchase order management

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Order from any vendor and centralize purchasing for multi-store operations. Consolidate your purchase orders and special orders in one master order.

Complete multi-store management

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Reporting, gift cards, customer profiles and inventory management across all locations, from a single cloud-based platform.

Special orders and layaways

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Place special orders from the sales screen for products you don't have in stock or set items aside as a layaway order for your customers. Both features included in the POS for free.

Customer relationship management

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Track relevant information about your customers to personalize your service.

Integrated omnichannel Loyalty program

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Integrate with an omnichannel loyalty platform with built-in email marketing, a rewards program and a customer insight dashboard.

Complete built-in interactive reporting

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Build, customize and run comprehensive reports to track your sales, employees and overall performance over the last week, month, year or more.

Cloud-based across all devices

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Run your retail operation from your mobile device and access all your sales and customer data remotely.

Track service and work orders

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Create work orders, track repair status, accept deposits and create quotes for customers.

Extensive network of integrations

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Build the perfect POS solution for your business with a huge selection of plug-and-play integrations built in-house or by our trusted partners.

1:1 onboarding and 24/7 support

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24/7 phone, email and chat support included with every purchase.

Local multi-lingual support teams around the world

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The POS has been used and trusted by retailers globally for over 10 years, and is backed by experienced local retail experts who understand your reality.

Free trial accounts

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Take the POS for a free spin before you commit.
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Main Features
Complete inventory system
Contactless, mobile payments
Recurring revenue with Subscriptions
Item import tool
Complete omnichannel solution on one platform
Custom reorder points
Purchase order management
Complete multi-store management
Special orders and layaways
Customer relationship management
Integrated omnichannel Loyalty program
Complete built-in interactive reporting
Cloud-based across all devices
Track service and work orders
Extensive network of integrations
1:1 onboarding and 24/7 support
Local multi-lingual support teams around the world
Free trial accounts
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Explore the world’s most powerful POS for free.

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