1 out of 2 US bike shops use Lightspeed.
Designed by bikers, with features specifically tailored to the omnichannel needs of independent bike shops, it's not hard to see why.
- Order from multiple vendors and integrated supplier catalogs at once with purchase orders
- Use our built-in supplier catalogs to order stock from one centralized place—your POS
- Track product warranties and manage sales on your serialized inventory
- Explore specialized integrations made for the bike industry
Seamlessly sell bikes online with an intuitive eCom solution.
Expand with eCommerce software designed to grow your business and sync to your inventory and locations from your brick-and-mortar bike shops.
- Easily import stock and sync location information from your physical bike stores to your eCom shop
- Select a theme from a range of mobile-responsive and customizable templates
- View, edit and organize your shipments from your eCom back office
- Make use of built-in tools to boost SEO and drive traffic to your online bike store
Service, repair and customer satisfaction.
With Lightspeed’s point of sale system, you can do more than sell bikes. Keep on top of bike repairs with ease, and meet customers’ needs to stay flexible for maximum satisfaction.
- Track repairs with built-in work orders through your bike shop POS for a connected workflow
- Take and track tips for bike repairs from any kind of card, with any payment processor, no tip jar required
- Make the sale for niche products and hard-to-find parts, even if you don't have them in stock, with special orders
- Use notes and tags on customer profiles to give your customers personalized service, no matter who is on shift
Offer gift cards that work online and in store.
Improve cash flow and customer loyalty without extra fees. With omnichannel gift card management, your customers can purchase and redeem the same gift cards in store and online.
- Manage omnichannel gift cards with no extra fees or third-party partners required
- Sell customizable gift cards, from design to messaging to amount and more, that reflect your brand
- Choose between paper, plastic or eGift cards, or make them all available for customers
- Issue gift cards, transfer balances and view gift card balances and history without leaving your POS
Inventory management that puts you in control.
Get powerful cloud-based inventory management tools for your bike shop with Lightspeed. Whether you have one location or many, take control of the heart of your business: your stock.
- Set smart reorder points so you never run out of popular parts and accessories
- Organize your inventory with custom tags and categories to quickly search by bicycle model, color, year and more
- Use product matrices to classify related products, like bikes with different sizes and colors
- Advertise your quantity on hand to online shoppers with live inventory numbers for Lightspeed eCom
Manage multiple locations with ease.
Run and scale your business with one intuitive commerce solution.
- Use supplier catalogs to order inventory for every location without leaving the Lightspeed platform
- Instantly check the status of repairs in every store with work orders
- Add serial numbers to keep track of your items across locations
- Scale your business with enterprise-level reports and insights to see which items are selling best
“Eilis Keegan, Brompton Bicycle - London
Staff love Lightspeed because it’s really easy to use, management love it because reporting is easy and our mechanic loves it because it’s easy to manage work orders.”
Get the ultimate bike store guide
Streamline your customer service, optimize your inventory and take your bike store to the next level with Lightspeed.
Increase sales and keep customers coming back.
From a rewards program to easy-to-use marketing tools for SMS and email outreach, Lightspeed Loyalty helps you build a dedicated community of biking enthusiasts online and in store.
Get the kind of support you've always wanted.
Free unlimited 24/7 support, along with webinars, demos and videos to help you get the most out of Lightspeed.
We have that too.
Ours is designed to have a big impact on the way you work. Not your wallet. Start from scratch or complete your existing set with our top-quality gear tailored to your needs.