Upcoming events

Exploring Upserve Mobile POS and the Upserve Live App | Upserve by Lightspeed Webinar

Upserve by Lightspeed has TWO mobile apps: Upserve Live and Upserve Mobile POS that make it easier than ever to run your restaurant from anywhere with all the data you need right at your fingertips. Learn how to unleash the power from these two apps on your business! This live Q&A will cover: How to set up your Upserve Live app How to use Upserve Mobile POS in the restaurant, on the go, or for off-premise events Best practices for managing your restaurant remotely

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Past Events

How to Streamline BOH Operations with Logbook | Upserve by Lightspeed Webinar

As your business expands, post-it notes and texts are not enough communication to build your business across a large team of managers or locations. Learn why having a single point of communication to log shift events is crucial for your business’s long term success. This live Q&A will cover: How to set up Logbook questions that uncover the most information How Upserve’s Daily Digest gives you an overview of the previous shift and tonight’s shift How to leverage guest insights to provide superior service

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Advanced Online Ordering Tactics | Upserve by Lightspeed Webinar

Online Ordering is no longer a nice to have, it’s a necessity. Learn best practices from other restaurateurs across the country as we review advanced Online Ordering tactics for restaurants that will make your online business a revenue machine. This live Q&A will cover: How to build your Online Ordering menu for conversions How to create a marketing machine for your Online Ordering How to get customers to order from you, DIRECTLY instead of third-party apps

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The new era of takeout and delivery | Replay

The future of dining is here. Join Lightspeed, the International Food and Beverage Technology Association, and restaurant owners from Gongfu Bao, BRGR BRGR, and Maynard to find out how to set up your business for success with new revenue streams like delivery and online ordering. This webinar will be hosted by the International Restaurant & Foodservice Show of New York.

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Increase your online business reach | Replay

[Webinar in French] Consumer habits are changing and it is becoming essential for companies to develop their e-commerce. In this webinar, you will discover how to increase your brand's online presence to reach more customers. Register now to get ready for your year-end sales. This webinar will be presented in partnership with Le Panier Bleu.

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How to convert your online browsers into in-store shoppers | Replay

The customer journey looks different now. From entering the store to finding the right products and paying at checkout, retailers need to respond to changing behavior and preferences. With upselling, strategic merchandising and online tools, you can increase your profits with each transaction. Join Bob Phibbs, CEO of The Retail Doctor, and Musthafa Aliasger from Lightspeed to learn how to turn online browsers into in-store buyers and start reimagining the fundamentals of retail.

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Future-proof your hospitality business with Lightspeed | Replay

Curious about what Lightspeed can do for your business? We’ve partnered with ResNexus to give you a rundown of all our hospitality products and show you how you can use them to take on the future of the industry.

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Shift into high gear with the right POS tools | Replay

Take the lead with modern technology. In this new retail climate, bike and sporting goods shop owners need the right tools to succeed. Join Lightspeed and experts from booxi and Ikeono to learn about top integrations that can help your business grow, connect the online and in-store experience, streamline work orders and take advantage of integrated categories.

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Boutique Lifestyle Leaders Association Summit: Technology and Innovation Panel Discussion

We will be speaking at this year's Boutique Lifestyle Leaders Association (BLLA) Summit, a two-day virtual event that brings together professionals in the global boutique hospitality space to discuss everything from technology to design trends. Join Lightspeed during the Technology and Innovation panel with SevenRooms, where we will talk technology, its role in the growth of the boutique market and how boutique hotels can leverage it to get ahead.    

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Unlocking the future of golf operations | Replay

Curious to know what running a golf course will look like in 10-15 years? We've partnered with Advance Golf to arm you with the insights you need to reinvent and prepare your golf course for the future. In this webinar we’ll cover everything from evolving consumer habits to the new age of managing reservations, pro shops and the food and beverage experience in your golf course.    

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Using our new Google My Business integration to level up online | Replay

Want to step up your game on Google? Google My Business is more than just a business listing, it’s a digital storefront that keeps your customers informed and helps them connect with your store. Join our webinar in partnership with Google on September 2 to learn more about Lightspeed’s newest integration with Google My Business and how to take advantage of the latest features. [Live only - No recording]

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InStore & online: Choosing the right (omni)channel | Replay

Start speaking your customers’ language. With more than one way to communicate, choosing the right channel for your message can increase revenue and build brand awareness. Hear from retailers Bouche Bée, Out There Outfitters and Rebicycle who can speak from experience in marketing effectively in an uncertain time, increasing customer loyalty and communicating new safety practices. Questions are welcome at this virtual meetup, moderated by experts from Lightspeed and Retail Minded.

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Data-Driven Retail: Transforming data into profitable customer experiences | Replay

We're very excited to be speaking at ACTION IN RETAIL, a one-day, live, digital experience. Join our panel discussion with Ascent 360 and our customer Her Hide Out to learn more about how to use data to build relationships with customers and hear how one store adapted and thrived throughout COVID-19. Lightspeed founder Dax Dasilva and Tracey Meyers, Senior Business Reporter, Sustainability Solutions for Women’s Wear Daily will also talk real-time data on consumer spending preferences, retail roadblocks, commerce and partnership opportunities for retailers.

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Reopening your business: How to prepare your staff and protect your bottom line | Replay

Get ready to open your doors and adapt to the new normal! Join Gusto and Lightspeed to learn more about how you can successfully open up shop while safeguarding both your business and your employees. In this webinar, we’ll cover how to prepare your inventory, add new revenue streams, empower your team, adapt your employee onboarding experiences and reward customers. 

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Going omnichannel: How to maximize your retail revenue through multiple touchpoints | Replay

[Webinar in French] There’s more than one way to reach your customers. Find out how to increase your revenue by connecting with customers across multiple channels. In this webinar, we’ll cover everything from marketing your physical and online shop to establishing omnichannel loyalty programs that keep customers coming back. 

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How to successfully reopen your restaurant | Replay

Counting down the days to reopen your restaurant? We've partnered with UEAT, Push Operations, and two restaurants, Tinc Set and The Train Station Pub, to give you the tools and first-hand advice you need to get ready to reopen and offer safe culinary experiences. Register for our webinar to learn more!

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Loyalty and Connection: What Consumers Want From Businesses Right Now | Replay

Join our webinar to learn how to find new ways to connect with your customers and keep them coming back. We’ve partnered with GoDaddy Social to get you all the information you need.  In this webinar, you’ll learn how to humanize your social media, craft emails with updates, promotions and discounts, make the most of customer feedback, build loyalty across channels and much more.

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How to welcome in-store shoppers after COVID-19 | Replay

Counting the days to get back to business? We've partnered with booxi to help you get started on planning your return to store. Join the fourth webinar from our Future-proof your business series to learn how to offer safe and personalized customer shopping experiences in a post COVID-19 world.

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How to connect and sell on social media | Replay

Consumer behaviors and needs are constantly changing due to COVID-19. We've partnered with Facebook to help you get social and start connecting with your customers like never before. Join the third webinar of our Future-proof your business series to learn more about how to engage with customers in the age of COVID-19.

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How to market your web store | Replay

Looking to fill up your virtual checkout with customers? It's time to get the tools you need to start marketing your web store and grow your sales. Join the second webinar of our Future-proof your business series to find out how to increase your online traffic and get customers to convert.

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How to start selling online | Replay

Expanding online and getting your web store up and running has never been more important. We've partnered with Mailchimp to help you set up your business for online success. Join the first webinar of our Future-proof your business series to get online and start selling.

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Strengthen your business with meal delivery | Replay

In this webinar, speakers from Lightspeed and Deliverect will discuss COVID-19’s impact on hospitality, the many pros of pivoting to delivery and how easily it can integrate with your restaurant POS.

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COVID-19 Manage the financial impact on your business US | Replay

Have you had to close up shop or change the way you operate your store or restaurant due to the COVID-19 pandemic? We’ve teamed up with KPMG, Homebase and Business Cents to help you learn more about the US federal and financial resources available to help you weather the storm. In this webinar, we’ll show you how to navigate federal resources, tax credits and HR best practices.

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COVID-19 Manage the financial impact on your business Canada | Replay

Have you had to close up shop or change the way you operate your store or restaurant due to the COVID-19 pandemic? We’ve teamed up with Deloitte, Dentons, KPMG and Planday to help you learn more about the Canadian federal and financial resources available to help you weather the storm. In this webinar, we’ll show you how to navigate federal resources, tax credits and HR best practices.

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eCom 102 Mastering the details | Replay

Did you set up your online store but feel like you’re missing something? We’ve teamed up with our partner AdVision to take your web shop to the next level. Learn creative best practices for design, as well as technical tips to enhance the browsing experience. We’ll also show you how to set your store apart with discount codes and special promotions.

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Delivery 102 Mapping the customer journey | Replay

It’s time to get in the driver’s seat. We’ve teamed up with UEAT to show you how to control your system and navigate the customer experience by implementing in-house delivery, online ordering and curbside drop off. We’ll also give you tips to leverage your online ratings and increase your positive reviews.

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eCom 101 Opening your online store | Replay

Have you had to close your storefront due to the COVID-19 pandemic? There’s no better time to expand online and open up your eCom shop. We’ve teamed up with our partner PayBright to make sure you have the tools to open your virtual doors. In this webinar, we’ll show you how to get your products online, set up shipping, offer different payment options and follow best practices.

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Delivery 101 Starting from scratch | Replay

Need to integrate delivery but not sure where to start? With the COVID-19 pandemic forcing restaurateurs to pivot quickly to delivery to stay afloat, we’ve teamed up with our delivery software partner Deliverect to show you how to get started and make the most of this new revenue stream. In this webinar, we’ll cover the different benefits of a delivery system and how to make this integration work with your POS.

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Webinar: 6 Ways to Level Up Your Customer Engagement in 2020

We're excited to partner with GoDaddy and The Boutique Hub to share tips on how to level up your customer engagement this year. In this webinar, you'll learn how to drive repeat business, create an authentic customer journey, become a stronger business, and much more!

Register now