Design the perfect checkout process with Workflows

Build an efficient checkout process that matches your specific business and compliance needs.

clothes on the counter with POS and payment terminal

Build a checkout process that's as unique as your business.

Implement smart, customized checkout Workflows with Lightspeed. Unlike third-party integrations that feel disconnected from your POS, Workflows appear natively at checkout, enabling you to create seamless processes that fit your business requirements.

Design your ideal checkout experience.

Increase efficiency, reduce human error and speed up your processes by adding automating tasks specific to your business. Workflows transforms the checkout experience for your team and customers.

  • Enforce legal requirements such as ID checks and waivers
  • Standardize and automate upsells to boost sales and order values
  • Collect customer data natively at the point of sale—no integrations required
  • Establish business rules and automatically prompt cashiers to take required steps at checkout

How leading retailers are using Lightspeed Workflows.

Wondering how Workflows can help make your life easier? Take a look at the following use cases.

  • Collect customer data (e.g., shoe sizes, preferences, etc.)
  • Remind cashiers to verify each shopper's age or identity
  • Enforce custom and mandatory checkout fields
  • Automate custom printing of wristbands, drink labels, work orders, etc.
  • Prompt customers to sign waivers
  • Implement custom gift card solutions
  • And many more

Get the features you need—and none of the ones you don't.

Here's the beauty of Workflows: you'll only see what's important to your business, when you need to see it. With Workflows, you can fine-tune the checkout process with the right capabilities at the right time, thus reducing overwhelm and wasted time.

API Documentation

Discover how to develop custom workflows.

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