Do I have to use Uber's delivery drivers if I have my own fleet?

No, with Order Anywhere you can choose when, where and how you manage your restaurant delivery services. You are not obligated to use Uber's courier network and can use your own delivery drivers if you prefer.

Can I use both my own delivery drivers and on-demand delivery at the same time?

No, you can't use both simultaneously, but you can easily change your delivery preferences from "use my own staff" to "on-demand delivery" to gain access to Uber's courier network if your fleet is out of commission for any reason. Keep in mind that once an order is placed, it cannot be reassigned.

Do I have to pay a commission to use on-demand delivery with Order Anywhere?

Nope! There are no commissions or marketplace fees to use on-demand delivery with Order Anywhere. You'll pay a fee per delivery (based on distance and speed of delivery) and nothing else.

What's the difference between Uber Direct and Uber Eats?

Uber Direct is a white-label delivery solution that lets restaurants take orders through their own channels (website, app, etc.) then use Uber’s delivery technology and extensive network of drivers for last-mile delivery on demand. Uber Eats is Uber’s food delivery platform. With an Uber Eats Marketplace integration , restaurants can list their menus on the Uber Eats platform so new customers can discover them and order directly through the Uber Eats app.

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On-demand delivery

Self-managed delivery

Pickup/takeout orders

QR code ordering

Offer fast, reliable delivery with couriers on-demand.

Get a white-label solution with on-demand delivery powered by Uber Direct. Tap into Uber’s world-class courier network with no commissions or hidden fees.

Save the cost and hassle of having your own delivery fleet
Manage delivery your way with built-in, ultra-flexible options
Give guests a fully branded experience with a white-label solution
Pay only the delivery fee (0% commission, no marketplace fees)

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Own the customer experience from A to Z.

Decide how and who you want to deliver your food with your own delivery fleet and Order Anywhere's self-delivery feature.

Choose your terms and criteria
Define your delivery zone, minimum basket value, delivery fee, etc.

Give customers the convenience and flexibility they want
Let customers place same-day, express and scheduled delivery orders.

Simplify workflows and reporting
Consolidate orders from all your sales channels in your POS.

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Turn tables faster with digital menus and online ordering.

Let guests view your menu, order and pay by scanning a QR code. No need for them to download an app.

Generate unique QR Codes linked to specific menus or tables
Speed up service with easy contactless payments straight from the table
Get real-time transaction data and order updates sent straight to your POS
Boost your revenue through increased table turnover

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Simplify takeout for your customers and staff.

Make it easy for customers to order food from anywhere without adding extra steps for your staff.

Adapt to your customers’ changing habits and meet them online
Save time and improve order accuracy with a fully integrated solution
Manage online menus quickly and easily across your locations
Give guests the convenience and flexibility they want with scheduled pickup times and options

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Give customers a consistent brand experience.

Ensure brand consistency
Boost brand recognition and trust by owning your brand and messaging across your sales channels.

Look sharp
Display your menus online in a professional digital layout.

Design digital menus designed to maximize profits
Create profitable combo menus and highlight your bestsellers.

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Considering the switch to Lightspeed?

Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts will support you each step of the way.

Get fast 24/7 support
One-on-one onboarding
Dedicated Account Manager to answer every question

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