COVID-19: Tips, tools and resources to help your business adapt

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Get the future-proof restaurant POS that delivers

Reinvent your business with delivery, contactless payments and customizable floor plans for social distancing. With Lightspeed's technology, you can thrive no matter what the future brings.

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Messorem Bracitorium

Powered by our restaurant POS since 2019.

Serve more customers with delivery and pick up.

Serve more customers with delivery and pick up.

Take the next step with an integration made to keep you serving through the unexpected. Sync your menu with major food delivery apps, manage all orders and and reach new customers quickly in a changing industry.

  • Get orders from top apps like UberEats and DoorDash sent directly to your POS
  • Maximize your delivery zone to reach as many customers as possible
  • Work efficiently by consolidating online orders on one single screen
  • Use Lightspeed’s reporting tools to see what’s working and spot new opportunities
Learn more about delivery

Redesign your floor plan for social distancing.

With just a tap and slide, increase spacing between tables with a floor plan that reflects your new restaurant layout. Work from a POS system that works for you and make adjustments in real time.

  • Move tables and make adjustments to your floor plan so your staff always know where to go
  • Accommodate last-minute reservations and special requests on the spot
  • Use custom images for tables, seats and decor to properly represent your space
  • Follow your guests and easily transfer items to a different table, seat or floorplan
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Redesign your floor plan for social distancing.
Offer contactless payments to protect your customers and staff.

Offer contactless payments to protect your customers and staff.

Handle all swipes, taps, tips and splits and with an EMV-compliant terminal restaurant POS software at no extra cost. If you're on the go, offer fast mobile payments with our integration solution.

  • Offer fast transactions anywhere with every swipe, dip and tap of every credit, debit and gift card
  • Add tips on the spot or add them later when you have time
  • Open tabs and place orders under customer accounts
  • Set custom tip redistribution for your team
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Business as (un)usual: Writing the rules of commerce.

Go behind the scenes with two creative Lightspeed customers as they reinvent their industries and change the way they do business. Watch their stories unfold as they navigate the crisis, overcome the unexpected and make plans to reopen even stronger than before.

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What’s your restaurant type?

Bar or club Cafe Full service Hotel Quick service

The restaurant POS system that scales with your business.

Opening a new location? Oversee it from the same point of sale system as your current locations. Lightspeed Restaurant centralizes your business so you can manage them all at once.

  • Manage all your locations in one system
  • Generate multi-location reports to monitor your overall performance
  • Edit all your menus for all locations, no matter where you are, with no delay
  • Scale with a fully-featured solution you'll never outgrow
Learn more about multi-locations
The restaurant POS system that scales with your business.
Stay efficient with built-in tools designed for your industry.

Stay efficient with built-in tools designed for your industry.

Whether you're serving in your dining room or delivering on the road, your employees rely on your restaurant POS to keep them efficient. Equip them with a system they'll love to use.

  • Equip your restaurant with self-order kiosks to allow customers to order themselves
  • Create custom combos and menu modifiers to speed up order taking
  • Give customers a breakdown of their orders with a customer facing display
  • Enable staff to fire full orders, courses or drinks to the kitchen or bar in just one tap
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Use restaurant data and reports to increase your profits.

Get unrestricted access to all your data and reports via iPad, mobile phone or desktop computer. From granular sales data to trending menu items and an overall view of your business, all the information you need to make smart decisions for your restaurant is in your POS.

  • Assess your hourly, daily, weekly and monthly revenue with built-in reports in your POS system
  • Keep an eye on your top-selling (and least popular) menu items with product and category reports
  • Track employee performance with labor and shift reports
  • Dig even deeper into your revenue and performance with optional advanced reporting
Learn more about reports
Use restaurant data and reports to increase your profits.

"Technology has allowed us to create experiences and replace the elements that we no longer have control over with in-house dining. For us, it was really important to create an ordering process that was reflective of our brand and style and that evoked the elements that are behind Tinc Set."

Lindsay Brennan, Tinc Set

Join the Lightspeed restaurateurs reinventing their industries

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Tinc Set added a takeout concept to their business, leading a new age of dining with Lightspeed.

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Grumman 78 uses technology to reinvent their business and expand their offerings.

Read the story

Absurd Bird uses Lightspeed to modify menus and alter their kitchen to be more delivery-friendly.

Read the story

Gauge uses Lightspeed's long-term solutions to power all three of their locations from one platform.

Read the story

Kapoor is making decisions for the future with the data and reports they need to grow.

Read the story
The 24/7 support you've always wanted.

The 24/7 support you've always wanted.

A one-on-one onboarding session. Webinars, demos, videos and guides. Unlimited 24/7 support for your restaurant. Everything you need, when you need it, all for free.

  • Free one-on-one onboarding session
  • Fully stacked library of guides, webinars, demos and videos
  • Unlimited 24/7 support included
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Everything you need, in one place. Finally.

All our softwares integrate seamlessly to each other, making it an unbeatable suite of hospitality solutions.

  • One company to trust. One source of customer data. One support team
  • Get one fully-integrated restaurant system
  • Choose from basic to pro add-on options to best meet your needs
Book a demo
Everything you need, in one place. Finally.
Sleek restaurant hardware with seamless POS integration.

Sleek restaurant hardware with seamless POS integration.

Kitchen printers designed for hot and humid environments, kitchen buzzers that cut through noisy rushes, LiteServers that let you keep working offline and more—our top-quality restaurant hardware tailored specifically to your needs that can handle the hustle of your busiest shifts.

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Does the Lightspeed Restaurant POS software work with any loyalty programs?

Lightspeed Restaurant POS integrates seamlessly with Lightspeed Loyalty, an integration built and tailored to work with your Lightspeed point of sale.

Lightspeed Loyalty includes:

- A rewards program with a branded customer-facing web-app to track points
- A marketing tool to create automated SMS and email marketing campaigns
- A customer insights dashboard to track customer spending habits and marketing promotion results

An optional custom branded loyalty iOS app is also available for an additional fee.

Users who wish to switch from their current loyalty program to Lightspeed Loyalty may have all their current reward balance data ported to their new Lightspeed system by our team of experts.

How do tabs work in the Lightspeed point of sale system?

Tabs are assigned to individual customer accounts. Employees and waitstaff can add orders to a customer’s tab, apply a payment to a balance and review historical tabs through the Lightspeed POS Restaurant Manager.

When a customer makes an order and asks that it be put on a tab, the point of sale system gives you two options: adding it to their tab through the overview panel, or as a payment method. When it comes time to close a tab, you can push an invoice of all accumulated tab charges to the customer.

Because tabs are assigned to customers, they may be transferred between tables as the customer moves. This allows you to carry a tab through different sections of your restaurant, such as the bar and seated dining areas.

Do I have to use your credit card processor?

Lightspeed Payments, Lightspeed’s native payment processing solution for retailers, is not available for restaurants at this time. We offer third-party payment integrations with a number of payment processing partners, including Vantiv, Moneris and Chase.

While the odds that your payment processor of choice will most likely be compatible with our payment processing partners, if you wish to work with a processor that is not, you can set up non-integrated payments and manually enter payment details as needed. However, integrated payments are more secure and have far less human entry error, so we recommend working with compatible partners.

Your restaurant success toolkit

Lightspeed is your partner in growth. Check out our free resources to help you design your menu and optimize operations in your restaurant.

The restaurateur’s guide to food delivery service

9 reasons why your restaurant needs a mobile cash register system

COVID-19 communication plan: How to engage with your customers

Forward thinking: Are ghost kitchens and virtual restaurants the future?
See more resources
Chronogolf is now Lightspeed

Chronogolf is now Lightspeed

Used by over 850 golf courses worldwide and supported by the same team of passionate golfers, your favourite golf course management system is now powered by Lightspeed