Does Lightspeed's jewelry POS support custom orders and deposits?

Yes. Lightspeed Retail supports custom orders and repairs through dedicated work orders. You can accept partial or full deposits—at the register or via emailed payment links—and track layaways, seamlessly applying balances toward the final invoice when the job is complete.

What is the best POS system for a jewelry store?

Lightspeed Retail is a leading choice for jewelers because it combines specialized tools—like serialized inventory, repair and custom order tracking, deposits, layaway and built-in CRM—with ecommerce integration to manage your store and online shop from one platform.

How much does a jewelry store POS system cost?

For the most up-to-date subscription tiers, hardware packages and custom plan details, please visit our official pricing page .

How do Lightspeed jewelry POS systems handle ecommerce integration?

Lightspeed jewelry POS is a unified platform, which means all your sales and inventory stay in sync across your physical and online stores. You can sell directly through Lightspeed ecommerce, your own website or social media platforms. The POS also supports BOPIS to promote omnichannel selling and help you build long-term customer relationships.

How does Lightspeed jewelry shop POS track individual pieces of jewelry?

Lightspeed jewelry POS uses unique item tracking, allowing retailers to track individual pieces with highly specific product details. This makes it easy to differentiate similar items, such as gold hoops or similar rings. You can also categorize products in ways that make sense for your business, including material type, weight, quality and more.

Can our jewelry POS software track serial numbers, SKUs and certificates?

Yes. Lightspeed jewelry POS is built for the complexity of jewelry retail. You can assign serial numbers to individual pieces and attach digital certificates, appraisal records and other documentation to each product.

Does our jewelry POS software support barcode and RFID tracking for jewelry?

Yes. Lightspeed POS for jewelry stores supports both barcode and RFID tracking. You can print small barcode tags with SKUs and pricing for easy scanning. For RFID, Lightspeed integrates with third-party hardware and software partners that specialize in RFID technology, enabling batch scanning and faster inventory counts.

Can I create loyalty programs for jewelry customers using Lightspeed jewelry POS?

Yes.Our Jewelry POS software includes a built-in loyalty program that supports tiered rewards, automated perks and flexible redemption options. It helps you recognize loyal customers, strengthen trust and turn first-time buyers into long-term customers with programs you can customize to fit your business.

Does Lightspeed jewelry POS support CRM tools for high-value customers?

Yes. CRM is a core part of Lightspeed jewelry POS. You can create detailed customer profiles with birthdays, ring sizes, style preferences and more, along with purchase history and wishlist visibility. This makes it easier to deliver targeted, personalized experiences.

What reports are available in our jewelry POS software?

Lightspeed POS offers powerful reporting across your business, including sell-through rates, inventory aging, employee performance and profitability. Advanced reporting through Lightspeed Insights gives you the visibility you need to make smarter, data-driven decisions.

Can Lightspeed track and manage repairs or customize services?

Yes. With our dedicated Services module, you can create services for your customers and track and manage every job from one place.

Jewelry POS Software

Dazzle customers with Lightspeed's jewelry store POS system

Streamline serialized inventory & repair tracking, sell in-store & online and manage customer relationships—all on a single platform with Lightspeed.

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Jewelry POS features built to support how you work

Real-time inventory tracking

Track high-value jewelry across locations with serialized stock, barcodes and RFID to speed up audits, improve security and accuracy.

Inventory organization details

Organize complex catalogs and manage variations—like gold or silver bands, carat weights and custom sizes—from a single dashboard.

Repairs & custom work orders

Allow technicians to create, update and manage repair jobs and custom commissions in one place with built-in work order tracking.

Deposits, layaway & payments

Offer flexible payment options for high-ticket items. Accept partial or full deposits and layaways.

CRM & loyalty programs

Nurture customer relationships using data-rich profiles, purchase histories and built-in loyalty programs to deliver personalized service.

Multi-location & ecommerce

Sync stock across every store and sell seamlessly on your site, social media and online marketplaces with unified omnichannel tools.

Have a crystal clear view of your business with Lightspeed Insights

Get more clarity into the performance of your products, employees and locations with customizable, anywhere reporting.

Forecast with confidence viewing suggested order quantities that reflect past sales and stockouts
Run multiple stores and sales channels? Track everything from one platform
Know how your business is doing no matter where you are withmobile-friendly reports
Find reports on all areas of the business, including products, staff and customers
Save time preparing replenishment orders seamlessly from one screen

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Sell your jewelry from everywhere—online and in-store.

Lightspeed's one-stop jewelry POS lets you sell everywhere. Enable customers to browse and buy in store, online and everywhere in between.

Build a new ecommerce website or connect to any website in seconds—no coding required
Sell across social media platforms like Facebook, Instagram and TikTok
Leverage the power of online marketplaces like Amazon, eBay, Walmart and Google Shopping
Fulfill orders faster with click and collect, local delivery zones and shipping

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Make smarter decisions with all your data in one place.

Lightspeed’s reporting brings every location, channel and dataset together. From complex inventory reports to customer trends, uncover the insights you need to grow with confidence.

Track sales, staff and inventory in real time
Compare in-store and online data to spot trends
Dig into inventory insights to optimize ordering and control costs
Customize reports by time, location and customer type

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Brands that run on Lightspeed’s jewelry POS software

Trusted by top jewelry brands around the world.

Why jewelry stores choose Lightspeed's POS system?

Streamline operations

On the sales floor, in the workshop or in the back office, automate processes, set up better workflows and free your team to focus on what matters.

Improve customer experience

Make every customer feel like a VIP with jewelry point of sale tools that help employees focus on the customer experience.

Maximize profitability

Get a full picture of your performance so you can refine your inventory, coach your employees and make informed business decisions.

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Turn jewelry buyers into lifelong customers with built-in loyalty programs.

Send targeted offers and discounts and encourage repeat business, all from your Lightspeed dashboard.

Offer a tiered rewards program to encourage repeat purchases
Segment your promotions to customers who bought online, in store or both
Send custom one-time deals for birthdays, VIP shoppers and more
Keep in touch via email and SMS with Lightspeed Advanced Marketing

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Trusted jewelry shop POS

Offer great services, not just products.

Service and craftsmanship are just as important as the products themselves. Manage all of your Service Orders in one place to align your staff, provide exceptional customer service and operate efficiently.

Assign and track repairs or custom commissions in real time from one dedicated page.
Create customer profiles to offer a personalized experience no matter where they shop
Offer payment flexibility with deposits and layaways

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Secure payments for high-value jewelry transactions.

Accept any amount, with any card, from any issuer, all at one predictable rate. No third-party accounts, no hidden fees—just fast and secure integrated payments from an all-in-one POS for jewelry stores.