Reinvent your business with the omnichannel retail POS system
Get ready for the next era of commerce. With an advanced eCom solution, omnichannel loyalty and contactless payments, Lightspeed's fully integrated retail POS is the technology for the future.
Sell to more customers online and off with eCom.
Expand with advanced software built to secure and grow your business across channels. With one click and one platform, sync your physical inventory across all your locations to your eCom store—so you save time and increase your profits.
- Import your stock from every location and organize your shipments from your eCom back office
- Easily set up your eCom store with mobile-responsive and customizable templates and quick inventory sync
- Direct shoppers to your physical stores with a locations page that always stays up to date
- Drive traffic to your online store with built-in tools to boost SEO
Take appointments for in-store services from your eCom site with shop by appointment.
With shop by appointment, omnichannel Lightspeed merchants can create and manage in-store appointments without having to leave their Lightspeed point of sale. Be it personal shopping services, bike repairs, jewelry fittings or bridal appointments—and more—give customers the freedom to book online.
- Easily take appointments from your webstore
- Bring customers in store for services and personal shopping appointments
- Reduce no-shows with automatic confirmation and reminder emails
- Manage all your appointments without needing to leave the eCom back office
Offer gift cards that work online and in store.
Improve cash flow and customer loyalty without extra fees. With omnichannel gift card management, your customers can purchase and redeem the same gift cards in store and online.
- Manage omnichannel gift cards with no extra fees or third-party partners required
- Sell customizable gift cards, from design to messaging to amount and more, that reflect your brand
- Choose between paper, plastic or eGift cards, or make them all available for customers
- Issue gift cards, transfer balances and view gift card balances and history without leaving your POS
Turn one-time shoppers into loyal customers with omnichannel loyalty.
Offer reward points across channels with an integrated loyalty program. Regardless of where your customers are shopping, you can track customer spending and send targeted offers from one dashboard.
- Craft a tiered rewards program to encourage repeat purchases online and in store
- Determine whether you want to send a promo to those who bought online, in store or everyone
- Send custom one-time deals on birthdays or to VIP shoppers
- Design emails with the built-in templates and drag-and-drop builder
Offer contactless payments to protect your customers and staff.
Accept all popular payment methods, offer fast mobile transactions and secure your data with our retail POS software and integrated solution.
- Offer fast transactions anywhere with a swipe, dip or tap of every credit, debit and gift card
- Protect your business from fraud and human error with a fully integrated system
- Get an EMV-compatible terminal when you sign up
- Protect your data with PCI-compliant payment processing
Strengthen your business with stable revenue from Lightspeed Subscriptions.
Creating a loyal customer base is essential to thriving in today's retail industry. Offering memberships and subscriptions keeps your customers engaged. Lightspeed Subscriptions is an easy to use integrated tool that allows you to diversify your offerings and bring in recurring revenue.
- Make more monthly sales with lower customer acquisition costs
- Build loyalty through memberships and give your customers exclusive access to deals and discounts
- Offer customers convenience with monthly boxes of their favorite products
- Easily manage all your memberships and subscriptions with secure automated recurring payments
Business as (un)usual: Writing the rules of commerce.
Go behind the scenes with two creative Lightspeed customers as they reinvent their industries and change the way they do business. Watch their stories unfold as they navigate the crisis, overcome the unexpected and make plans to reopen even stronger than before.
What do you sell?
Safeguard your stock and sync products across channels.
Keep tabs on your inventory with up-to-date counts from one retail POS system. With smart retail inventory management tools, protect the heart of your business with all of your data in one place.
- Manage your eCom inventory from the same retail POS system that runs your physical locations
- Centralize purchasing with built-in purchase orders that combine multiple vendors and stores
- Sell assembled or serialized items and manage multiple variations with customizable matrices
- Keep track of your stock levels and maintain optimal quantities at all times with reorder points
Manage multiple locations with a retail POS system that scales with you.
Manage your first, second and every other location with a single system. Lightspeed Retail evolves with you.
- Manage stock between locations with quick and easy product transfers
- Monitor your entire business through one system with built-in multi-store reports
- Simplify multi-location ordering with centralized purchasing and master orders
- Provide customers with a seamless experience with shared customer data across locations
Increase profits with over 50 built-in retail reports.
Track everything that contributes to your success in real-time and take full control of your retail business. Let your POS system tell you what's working with built-in reporting.
- Check on your sales, profits and trends with built-in revenue reports
- Track costs and margins, negative inventory and transfers with built-in inventory reports
- Track employee performance with reports on units per sale, voids, workorders and more
- Want even more data? Add Lightspeed Analytics to your POS system
“Damon Gabriel, Artful Ellijay
Lightspeed is like the spinal cord of my business. It’s needed in 9.5 out of 10 parts of what I do. What really sold me was the inventory management system. My warehouse has all my inventory in it and it’s often the last touchpoint of my business. Lightspeed’s inventory management features really protect my bottom line—I wouldn’t know anything without it.”
The kind of support you've always wanted.
One-on-one onboarding sessions, unlimited 24/7 support, regular check-ins, webinars, demos, videos and guides. We have everything you need, when you need it.
- One-on-one onboarding sessions
- Fully stacked library of guides, webinars, demos and videos
- Unlimited 24/7 support included
Everything you need, in one place. Finally.
All of our software integrate seamlessly to each other, making it an unbeatable suite of retail solutions.
- One company to trust. One source of customer data. One support team
- Get one fully integrated retail system
- Choose from basic to pro feature bundles to best meet your needs
Need retail POS hardware?
We have that too.
Ours is designed to have a big impact on the way you work. Not your wallet. Start from scratch or complete your existing set with our top-quality scanners, printers and registers tailored to your needs.
What makes a point of sale retail-specific?
A complete retail point of sale system includes both back and front-end management tools.
In addition to completing sales and processing payments, your retail POS should include inventory management, purchase orders, stock transfer between locations, built-in reports, customer profiles, and special order and work order management.
While not all retail POS software are cloud-based, the majority of retailers are switching to cloud solutions to modernize their business and keep up with the increasingly demanding reality of entrepreneurship. Opting for a system on the cloud frees you to work from anywhere and is a much more convenient option for busy retailers that don't have time to maintain big, complex data servers.
Can you migrate my current inventory and customer data into the Lightspeed Retail POS software?
You can migrate your current inventory data to your new Lightspeed Retail POS on your own through the Item Import tool that can support up to 10,000 items imports at a time. Simply export your data from your existing system in a .CSV file and upload it to the Lightspeed Retail POS system.
If you wish to have your vendor and customer data migrated to your new system as well, contact your Lightspeed sales representative.
How much does the Lightspeed Retail POS system cost?
Pricing for Lightspeed Retail POS starts at $69 USD/month. This introductory price includes the Lightspeed Retail point of sale system and Lightspeed Payments.
If retailers wish to add any of Lightspeed’s tailored integrations and add-ons to their account, they may opt for one of our pricing bundles:
Starter: Lightspeed Retail, Payments, and eCommerce for $99 USD/month
Standard: Lightspeed Retail, Payments, eCommerce and Accounting for $119 USD/month
Advanced: Lightspeed Retail, Payments, eCommerce, Accounting and Loyalty for $169 USD/month
Pro: Lightspeed Retail, Payments, eCommerce, Accounting, Loyalty and Analytics for $229 USD/month
Enterprise clients are advised to contact a sales representative with their unique needs for a tailored solution.