AI tools for hospitality

Make faster, more informed decisions every shift with Lightspeed AI.

Simplify daily workflows and act with confidence across sales, staff, service and more with AI built into your POS platform.

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Ask, understand, act.

  • Get fast answers

    Ask questions and get answers about sales, staff, service, setup and more without manual processes.

  • Save what works

    Turn useful answers and insights into Custom Charts and Dashboards you can save and revisit.

  • Take action

    Unlock new ways to help improve service, optimize your menu and grow your business.

Talk it out

Understand what’s happening in your restaurant with clear insights that back your instincts and save useful answers so you can revist them.

  • See what's driving sales

    Ask about best sellers, revenue trends and period comparisons to understand what’s driving revenue.

  • Optimize menu performance

    Pinpoint items that aren't selling to help reduce waste and build a high-performing menu.

  • Understand service pacing

    Tap into service metrics to spot delays and potential bottlenecks so guests enjoy their experience.

  • Support your team

    Understand performance across staff, shifts or locations to help assess staffing needs.

  • Investigate sales trends

    Analyze sales across days, shifts or weeks to understand revenue trends and compare performace over time.

  • Get technical help

    Ask for guidance on how to complete tasks, product setup and Back Office configurations.

Simplify workflows to save time every shift

Spend less time on manual processes and more time managing your front and back of house.

  • Optimize menu creation. Upload an existing menu file and let Lightspeed AI structure your menu, from dishes to pricing.
  • Improve online ordering with insights into order performance, upsell opportunities, delivery configuration and promotion setup.
  • Save useful insights to Custom Dashboards that update automatically so you can revisit them every week.
  • Stay in control and review answers, recommendations or proposed changes before you act.
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Run your service with clarity

Get full visibility into pacing, service routines and venue performance through simple conversational prompts.

  • Spot service bottlenecks, average table turn times and peak rush patterns using historical service data.
  • Track operational routines, performance insights, food-safety checklists and task completion scores on the go with Lightspeed Pulse.
  • Compare revenue trends, cover counts and operational performance across all your locations at once.
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“ Lightspeed AI has literally revolutionized my business. Everything has changed. My menus have changed. The way I train my staff has changed. The way I tell them to approach the tables, all the specials that I developed have changed. Everything to increase the coverage per person. ”
Mike Silas Owner, Typhoon Lounge

Make Lightspeed AI part of your workflow

From sales and service to menus, checklists and online ordering, get the insight you need to take action with confidence.

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Frequently asked questions

What is Lightspeed AI for restaurants?

Lightspeed AI is a built-in AI tool within Lightspeed Restaurant that turns your restaurant data into clear, actionable insights. Ask questions, analyze sales and service trends, optimize menus, save useful insights, simplify setup and make confident decisions across your business.

How can AI help my restaurant?

AI helps restaurants run more efficiently by turning data into insights to help you make decisions. With Lightspeed AI, you can track sales trends, identify top and low-performing dishes, optimise staffing and uncover opportunities to improve service and business performance.

Can Lightspeed AI help with menu optimisation?

Yes. Lightspeed AI helps you identify which dishes are performing well and which are underperforming. This makes it easier to refine your menu and focus on items that drive revenue.

Do I need technical skills to use Lightspeed AI?

No. Lightspeed AI is designed to be easy to use for restaurant owners and staff. You can ask questions in natural language and receive clear, easy-to-understand answers—no technical or data expertise required.

How is Lightspeed AI different from traditional restaurant reporting tools?

Traditional reporting tools require you to manually build and interpret reports. Lightspeed AI simplifies this by generating reports for you and quickly translating the data into clear insights.

What can I ask Lightspeed AI?

Ask about sales, products, servers, service pacing, shifts, locations and online-order performance. You can also ask for help with supported setup and configuration tasks.

Can I save an answer?

Yes. Save useful answers as Custom Charts or Dashboards so you can return to them as your business data changes.

  1. Your access and use of Lightspeed AI is subject to Lightspeed's AI Terms