Omnichannel 101: How to combine digital and offline strategies to grow your business | Webinar
The retail industry is constantly changing and many trends have only accelerated due to the global pandemic. In this webinar hosted by Digital Main Street, Lightspeed’s retail expert Glenn Sharp and Robert Hayes, CEO of successful jewellery retailer, Pilgrim, will discuss how to grow your online presence and unify your digital and in-person experiences. We will break down the digital strategies that Hayes followed to successfully open Pilgrim in the early days of the pandemic, from optimizing his website for conversion to building a loyalty program that works across channels.
