Canada’s 150: What it means to build a community in our country
Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in this past decade especially, we have seen a [...]
The difference between cash flow and profit explained
While profitability is often the most popular figure brought up when someone asks about a business’s health, it’s not always the best indicator. To truly discover how a business is [...]
Lightspeed Connect: How to achieve omnichannel success?
On Wednesday, October 25th, 2017, the largest pan-European omnichannel event Lightspeed Connect: The Future of Retail is Now comes to Utrecht, the Netherlands. The event will highlight online and brick [...]
How Fripe Fabrique uses technology to create a more personal retail experience
In the evolving world of independent retail, business owners need to look to the future when devising a sustainable business plan. Their concept needs to not only hold value today, [...]
The 3 biggest trends influencing the cycling industry
Few business sectors are changing as rapidly, or as profitably, as the cycling industry. “Wait, what? How have I not heard about this?” Good question. There hasn’t been this much [...]
Can restaurateurs increase customer loyalty with free wifi?
Sipping on a beverage and taking advantage of free wifi is no longer reserved for coffee shops. Customers now expect wifi access to be provided when eating out, and quick [...]
Introducing Lightspeed Analytics: A tool that adds meaning to your data
Retail data is time consuming to pull and complex to analyze. You need time, resources and an overall understanding of every aspect of your business in order to really find [...]
Why your Facebook page is not a loyalty program
Consumers spend an average of one hour and 56 minutes each day snapping, posting, liking, tweeting, and sharing information across social media apps. Facebook ranks as the most popular platform [...]
How the cloud is disrupting the hospitality industry
Technology has significantly shaken up the hospitality industry on more than one occasion over the past century. Way back in the 40s, we saw the apparition of the very first [...]
5 Tips to retain customers in your restaurant in 2017
Everyone has a favorite restaurant. But with more than 624,000 restaurants in the U.S., there are plenty of opportunities for customers to stray. Maintaining consistent business from regular customers is [...]
What community means to retailers
Community. A key pillar of success for independent business. Whether offering a service, a product or an experience, independent businesses around the world thrive based on the role they play [...]
Your restaurant needs loyalty to survive
Restaurants of all sizes must continuously invent ways to stand out among the competition. And as if competitiveness is not enough to challenge restaurants, owners must also deal with rising [...]