Management & Operations

When was the last time you took an employee survey?Do you have a grip on your organization’s culture?How happy are your staff members?Okay,...

Before the term COVID-19 entered the world’s vernacular, brick and mortar stores and shopping malls across the globe were already...

Restaurants have been some of the hardest hit businesses during the COVID-19 pandemic, and people have had to adjust their habits to...

In-store pickup is concept that’s been a long time coming in the retail world. As long as brick-and-mortar businesses have been embracing...

COVID-19 may mean fewer or even no golfers at your course, but it’s also the perfect time to stay productive and catch up on tasks...

As states and provinces get ready to reopen, retailers must walk the careful balance of opening to the public while keeping everyone...

As some regions continue to battle COVID-19, others have golf operations that are either newly up and running, have been operational...

Golf tournaments are a key revenue driver at golf courses for many reasons. They offer the thrill of competition and amplify the importance...

With COVID-19 limiting or even halting golf course activities, golf operators need to find a way to generate alternative pro shop revenue...

With COVID-19 sweeping the world, golf courses are forced to find creative ways — such as online golf videos — to maintain customer...

Some food for thought: At a time when customers expect a complete experience, your golf course restaurant is a key revenue driver and...

COVID-19 has disrupted nearly every workplace across the globe, and golf courses are no exception. The golf season has been interrupted...

The restaurant in your club offers golfers a convenient way to grab a bite to eat before, during or after their round, but don’t...

In response to the uncertainties presented by COVID-19, many golf courses are closing and asking employees to work remotely to combat...

Sanitizing your golf facility during the COVID-19 outbreak Health and hygiene are two important elements for any golf course. With...

When an emergency strikes, such as the current COVID-19 outbreak, a normal response is one of fear as we try to understand and cope...

Keeping your golf course operational during these difficult times presents many challenges. With confirmed cases of COVID-19 rising...

Golf courses often rely on student employees to fill such part-time or seasonal roles as maintenance help, pro shop sales staff, or...

Discover the best industry tips to help you hire and recruit great seasonal and full-time employees at your golf course. Golf, first...

For independent retailers, there’s a lot to gain from attending at least one retail trade show and conference per year. From networking...

The restaurant business is a tough one to succeed in. A study by Ohio State University on restaurant failure rates found that 60%...