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Robert P. Hayes was living in Denmark five years ago when he walked into the Pilgrim store in Århus and immediately fell in love with...
In our continued dedication to giving our retailers what they need to future-proof their businesses, we’re happy to announce the...
Jackie Lindsey is known in the home décor industry for her American farmhouse aesthetic and well-curated Instagram feed. Amassing...
How do you engage, educate and sell to customers?Beyond traditional and multichannel retail approaches, omnichannel retail puts the...
Customer behavior has changed—and Lightspeed is dedicated to helping our merchants adapt. In addition to launching Mobile Tap to...
Sustainable retail business practices are likely to resonate with your current and potential customers. Gen Z and Millennials, in particular,...
Montreal’s iconic Saint-Laurent Boulevard, often referred to as The Main, is a playground for retailers and restaurateurs to try...
As you reopen your business to the public, you need to be smart about how you balance your bottom line with the health and safety of...
In-store pickup is concept that’s been a long time coming in the retail world. As long as brick-and-mortar businesses have been embracing...
As stores around the world continue to adapt to uncertainty, some are finding a silver lining—alternative revenue streams that save...
As states and provinces get ready to reopen, retailers must walk the careful balance of opening to the public while keeping everyone...
Customer loyalty is the cornerstone of encouraging those all-important repeat visits online and in-store—it’s how merchants really...
In late March, Ontario ordered the closure of all non-essential workplaces to help slow the spread of COVID-19 and flatten the curve...
COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...
Main street has temporarily turned its lights off amidst the COVID-19 pandemic, but despite the empty streets and vacant sales floors,...
Our employees and customers are at the heart of everything we do, and in this moment of social distancing and uncertainty, it’s more...
Independent businesses are being hit hard right now as the global COVID-19 pandemic shortens hours of operation, limits services and...
When’s the last time you bought something based on recommendations from friends and family? Data suggests that it happens often and...
2019 has come to an end, which means it’s time to look back at all of the major challenges retailers overcame and the wins of the...
For independent retailers, there’s a lot to gain from attending at least one retail trade show and conference per year. From networking...
A lot of doom and gloom has surrounded technology’s impact on the retail industry. With the emergence and proliferation of eCommerce,...
