Retail

As stores around the world continue to adapt to uncertainty, some are finding a silver lining—alternative revenue streams that save...

As states and provinces get ready to reopen, retailers must walk the careful balance of opening to the public while keeping everyone...

Customer loyalty is the cornerstone of encouraging those all-important repeat visits online and in-store—it’s how merchants really...

In late March, Ontario ordered the closure of all non-essential workplaces to help slow the spread of COVID-19 and flatten the curve...

COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...

Main street has temporarily turned its lights off amidst the COVID-19 pandemic, but despite the empty streets and vacant sales floors,...

Our employees and customers are at the heart of everything we do, and in this moment of social distancing and uncertainty, it’s more...

Independent businesses are being hit hard right now as the global COVID-19 pandemic shortens hours of operation, limits services and...

When’s the last time you bought something based on recommendations from friends and family? Data suggests that it happens often and...

2019 has come to an end, which means it’s time to look back at all of the major challenges retailers overcame and the wins of the...

For independent retailers, there’s a lot to gain from attending at least one retail trade show and conference per year. From networking...

A lot of doom and gloom has surrounded technology’s impact on the retail industry. With the emergence and proliferation of eCommerce,...

Fashion and apparel is one of the largest and most innovative industries in the world. Many of the retail concepts that we experience...

We all know about brick and mortar retail and we all know about eCommerce. While these were once talked about as separate channels,...

Just in time for the busy holiday season, SOUK MTL becomes the design center of Montreal. Opening its 16th edition with a new location...

On January 1, 2020, the California Consumer Privacy Act (CCPA) will come into effect. In this article, we’re going to give you a...

It’s the most wonderful time of the year. In retail, however, the time leading up to the holidays can also the busiest and most stressful...

Receiving and promoting online customer reviews can enormously impact your retail business. Positive customer reviews can influence...

So you’re at the stage where you’re contacting a payment service providers and collecting quotes—you’re getting information...

Behind every savvy business decision is, to some extent, data. What separates the good from the great business owners is the ability...

As the old proverb says, “All work and no play makes Jack a dull boy.” For passionate entrepreneurs, however, work-life balance...