Deliver exceptional customer experiences.
Lightspeed lets you manage every part of your business in one place. From local customers to online-only shoppers far away, serve everyone with eCom that makes an impact.
- Offer a points-based loyalty program in store and online with omnichannel Lightspeed Loyalty
- Streamline returns and exchanges with a ticket system
- Let shoppers add their favorite items to a wishlist to buy later
Keep your stock moving in store and online.
Keep costs low and profits high across channels with Lightspeed eCom's inventory management tools. Connect all your locations to your eCom store for a more efficient supply chain that lets you sell all your stock online.
- Easily import stock from your physical stores to your eCom shop in one click and give shoppers live updating quantity on hand levels
- Combine stock from all your locations to be sold online
- Get notified by Lightspeed when you need to transfer stock to fulfill online orders
- Make quick and easy mass updates to your product data through spreadsheet imports and exports
Take appointments for in-store services from your eCom site with shop by appointment.
With shop by appointment, create and manage in-store appointments without leaving Lightspeed. Whether you're offering personal shopping services or repairs, give customers the freedom to book online.
- Easily take appointments from your webstore
- Bring customers in store for services and personal shopping appointments
- Reduce no-shows with automatic confirmation and reminder emails
- Manage all your appointments without needing to leave the eCom back office
Lightspeed eCom helps convert browsers into buyers.
Set up your online store quickly with free, easy-to-use professional themes that help build your brand. Make a first impression they'll never forget.
- Showcase your products in HD and optimize web navigation
- Select a theme from a range of mobile-responsive and customizable templates
- Work with our partners to build an online store tailored to your specific needs
Offer gift cards that work online and in store.
Improve cash flow and customer loyalty without extra fees. With omnichannel gift card management, your customers can purchase and redeem the same gift cards in store and online.
- Manage omnichannel gift cards with no extra fees or third-party partners required
- Sell customizable gift cards, from design to messaging to amount and more, that reflect your brand
- Choose between paper, plastic or eGift cards, or make them all available for customers
- Issue gift cards, transfer balances and view gift card balances and history without leaving your POS
Smooth sailing when it comes to shipping.
Customers expect shipping to be fast—and with Lightspeed, it can be. Manage inventory and shipping from one platform in a booming online marketplace.
- View, edit and organize your shipments from your eCom back office
- Keep customers up-to-date on the status on their order with shipment tracking codes
- Save time with shipping integrations like EasyPost and ShipStation
Market your business across channels.
Lightspeed eCom helps you master online marketing in next to no time, and reach audiences across several online channels.
- Connect social media platforms like Facebook, Twitter and Instagram to your online shop
- Make use of built-in tools to boost SEO and drive traffic to your online store
- Help online shoppers find your brick-and-mortar locations with an always up-to-date, automatically syncing locations page
“Tori Erickson, Loyal Tee Boutique
I feel confident that the inventory levels that I and my sales associates see on the POS and that customers see online are accurate. It's super user-friendly.”
Go from local to global with Lightspeed eCom.
Don't be limited by time and space—sell to anyone, anywhere, anytime, with the eCom platform built to go further. Get set up quickly and take advantage of features designed for commerce across borders.
- Make your online store available in up to 14 languages
- Serve an international clientele by adding multiple currencies
- Offer variable or flat international shipping rates
Grow your business with data.
Make more informed business decisions with a handy overview of all your data points.
- Track your online performance with daily, weekly and monthly sales reports
- Never miss a shipment and quickly fix mistakes with order status reports
- Check if your online store needs optimization with detailed conversion reports
Get the kind of support you've always wanted.
Free unlimited 24/7 support, along with webinars, demos and videos to help you get the most out of Lightspeed.