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Some articles suggest Amazon is the death of small and independent retailers, while others say there is nothing to be concerned about....

From checking out at the grocery store to checking-in at a hotel, many industries have turned to automated services as a way to speed...

The season of gift giving is almost upon us. Gift shops around the world are rolling up their sleeves, prepping their wrapping paper...

It’s been ten years since Dutch entrepreneur Corné van Willigen, from Groningen in The Netherlands, got into his family business...

For most companies, the word “debt” may bring up anxious, negative connotations. However, as in the words of Shakespeare, there...

For years, it’s been clear that restaurants were primed for a disruption in payments. One need only to look to Europe, where the...

Every restaurant needs to be prepared for an emergency. To have an effective emergency plan and you need to know the types of threats...

If there’s one thing that is becoming more and more common place amongst Golf Managers, it’s increasing frustration with third...

A question most independent retailers ask themselves at some point in their career, is when is it best to expand my business? Our mind...

Businesses that focus on employees outperform their competition. Employees who like where they work deliver better service to customers...

If retail stores are all about trends, there is one that is hurting them: employees don’t stay. With a recent survey revealing that...

It has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing....

“If you’re not on social media, you don’t exist!”—overheard from a millennial. Though we wouldn’t go that far, there’s...

The emergence of online shopping has drastically changed the landscape of consumer behavior. There is a growing shift from brick and...

Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in...

Capturing customer data is a crucial part to growing your business. Almost every golfer today has an email address and email marketing...

Sipping on a beverage and taking advantage of free wifi is no longer reserved for coffee shops. Customers now expect wifi access to...

Retail data is time consuming to pull and complex to analyze. You need time, resources and an overall understanding of every aspect...

Consumers spend an average of one hour and 56 minutes each day snapping, posting, liking, tweeting, and sharing information across...

Technology has significantly shaken up the hospitality industry on more than one occasion over the past century. Way back in the 40s,...

Everyone has a favorite restaurant. But with more than 624,000 restaurants in the U.S., there are plenty of opportunities for customers...