Best practices for hiring and building an all-star retail team

Best practices for hiring and building an all-star retail team

Finding the right employees can make or break an independent retailer. Good employees drive more sales. They attract more customers. And they help keep your work environment positive and productive.

Keeping good employees is essential to your success. Studies have found that on average it takes $3,328 to find, hire, and train a replacement employee for a $10/hour retail position.

But keeping retail employees can be a challenge. The median turnover rates for part-time retail workers is an eye-watering 75 percent, according to Hay Group, a management consulting firm. That means you can expect to lose three out of four of your part-time employees every year in a typical retail store.

Even with these challenges, independent retailers have distinct advantages. This white paper explores those advantages and how to use them to attract and keep the best talent for your store. We will also look at industry best practices for recruiting the most common retail employees — millennials, the most efficient screening and interviewing techniques, tips on employee training and engagement, and proven methods for evaluating employees…