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Lightspeed is currently seeking a highly capable and dedicated full-time People & Culture Coordinator to join our team for a 9 month, fixed term period. We are looking for an exceptional candidate who possesses excellent organisational skills, values confidentiality, and pays meticulous attention to detail. You will report directly to the People Business Partner, playing a vital role in ensuring the smooth day-to-day operations of our People & Culture function for the Netherlands and Belgium.

As the right hand to our People Business Partners, Payroll, and People Operations team members, you will play a critical role in managing the complete employee lifecycle, ranging from conducting onboarding sessions to ensuring HRIS data integrity and generating insightful reports. This role is truly the backbone of the function responsible for nurturing our most valuable asset: Our people.

Our joint mission

Lightspeed powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!

Role

Own the employee lifecycle support and administration for the Benelux region (new hire paperwork, onboarding, role/salary changes, Workday updates, time off management including arbodienst support, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping
Collaborate with our office management, IT, Recruitment and People Business Partners to ensure smooth onboarding and offboarding processes for the Benelux team
Perform audits on system information to ensure data integrity while maintaining strict confidentiality and building on our internal control mechanisms
Assist in coordination of employee programs that may include training, recognition, DEI, volunteering, and wellness programs
Provide general administrative support to the People team and take on special People projects as needed

And a little bit of...

Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
Identify, recommend and proactively take initiative for process and workflow improvements that will allow us to scale and support our significant growth goals

Experience

A minimum of one year of experience in a HR or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows
Experience with Google drive, Workday, ADP, Ashby, ServiceNow, Google sheets or similar software
Basic understanding of employment laws, regulations, compliance requirements and the differences across Benelux
Fluent in both Dutch and English

Attributes and skills

An acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies.
A customer-centric approach to HR service delivery, focusing on responsiveness, empathy, and professionalism when assisting employees with HR-related inquiries and concerns.
Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.
Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.

What’s in it for you

Lots of autonomy, flexible work culture and the possibility of remote work
Genuine career opportunities in a company that’s creating new jobs every day
Work in a team big enough for growth but lean enough to make a real impact.
Benefits & perks
Development of very high-traffic products used at the global scale
Exposure to modern and proven technology
Become a valued part of the diverse and inclusive Lightspeed family

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

20 legal + 5 extra-legal paid vacation days
Pension contribution and holiday allowance
Health and wellness benefit of 400€ per year
Mental health online platform and counseling & coaching services
Paid leave and assistance for new parents
Volunteer day
Regular in office events and lunches
Yoga & Bootcamp classes

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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