Downloads | Lightspeed POS

Onsite Retired in March 2021

If you'd like to learn more about upgrading to our modern cloud-based point of sale solution, let's chat.

Lightspeed OnSite Downloads

OnSite will reach End of Life on March 31, 2021.

Lightspeed OnSite 2019 4.0.0 for Licensed Users

Before upgrading to macOS 11 (Big Sur)

OnSite 2019 4.0.0 is a compatibility update for macOS 11 (Big Sur). If you haven’t upgraded your system to Big Sur, you do not need this upgrade for OnSite. Please be advised that macOS 11 (Big Sur) is only compatible with Lightspeed OnSite version 2019 4.0.0 and later. We recommend upgrading to Lightspeed OnSite 2019 4.0.0 before updating your operating system to macOS 11 (Big Sur). If you are on a previous version of Lightspeed OnSite and would like to update to macOS 11 (Big Sur), we recommend updating your operating system and Lightspeed OnSite as follows:

Ensure macOS is updated to 10.13 or higher.
Upgrade Lightspeed OnSite to 2019 4.0.0.
Update macOS to macOS 11 (Big Sur).

Important Notes

Before you begin your upgrade, please review the following notes:

If you are currently using AUTHORIZE.NET, HEARTLAND or AXIA, and wish to continue to do so, DO NOT UPGRADE as this version of OnSite removes those payment processors.
Please allow sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration "starting" phase.
If you are running macOS 10.12 (Sierra): You must be using OnSite 2016 1.0.7 or later in order to receive support.

Notes for those using older versions of Lightspeed OnSite If you are running Lightspeed OnSite 2018.3.0.2 or lower: We recommend scheduling approximately double the time it normally takes to do a full backup.

If you are running Lightspeed OnSite 2016.1.3.3 or lower: You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. Please upgrade to Lightspeed OnSite 2016.1.3.4 before continuing.

If you are running Lightspeed OnSite 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported.
If you are running Lightspeed OnSite 3.7 or higher: The installer will backup Lightspeed OnSite for you when you run the upgrade.
If you are running Lightspeed OnSite 3.5–3.6.8: Perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.

Notes for Webstore and eCom Customers

If you are an existing Lightspeed eCom customer upgrading from Lightspeed OnSite 2016.1 or earlier, please read this information before upgrading.
As of OnSite version 2019.1 and later, the Magento and Webstore connectors have been removed as they are no longer supported. If you wish to continue using the connector, please do not upgrade to the latest version. If you wish to upgrade to the latest version of OnSite, we encourage you to speak with our Sales team about Lightspeed eCom.

Upgrade Instructions:

Log all users out.
Open the installer and double-click the Lightspeed OnSite Server icon.
Double-click the Install Lightspeed OnSite Server icon.
Follow the on-screen steps in the installer window.
When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

Warning

This is only a mandatory upgrade if you intend to update to macOS 11 (Big Sur). LIghtspeed OnSite 2019 4.0.0 is not required for previous versions of macOS.

Before upgrading your installation to Lightspeed OnSite 2019 4.0.0, ensure the following criteria are met to avoid potential data loss or loss of uptime:

NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated the naming of OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in its name (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than version 3.5.

You must be using a payment processor other than Authorize.net, Heartland, or Axia.
You must have a valid Maintenance Plan as of Nov 10, 2020.
You must currently be running Lightspeed 2016 1.3.4 or later.
You must be running macOS 10.13 or later.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before upgrading to OnSite 2019 4.0.0.

Upgrade to OnSite 2019 4.0.0

SHA1 Checksum

1c7a972bf82d3a82ebf8b7a9fbb4d25132a632b2

Download Client SHA1 Checksum

ea204c8e451e4e30bf7d1f4588b40b80905ac50d

Release Notes

Archive

OnSite 2019 2.0.1

Before you upgrade your macOS to 10.14 (Mojave)

Please be advised that macOS 10.14 (Mojave) is only compatible with Lightspeed OnSite version 2019 1.0.0 and later. We recommend upgrading Lightspeed OnSite to at least 2018 3.0.3 before updating your operating system to macOS 10.14 (Mojave). If you are on a previous version of Lightspeed OnSite and would like to update to macOS 10.14 (Mojave), we recommend updating your operating system and Lightspeed OnSite as follows:

Ensure macOS is updated to 10.12 (Sierra).
Upgrade Lightspeed OnSite to 2018.3.0.3.
Update macOS to 10.14 (Mojave).
Upgrade Lightspeed to 2019.1 or later

Important Notes

Before you begin your upgrade, please review the following notes:

If you are currently using AUTHORIZE.NET, HEARTLAND or AXIA, and wish to continue to do so, DO NOT UPGRADE as this version of OnSite removes those payment processors.
Please allow sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase.
If you are running macOS 10.12 (Sierra): You must be using OnSite 2016 1.0.7 or later in order to receive support.

Notes for those using older versions of Lightspeed OnSite

If you are running Lightspeed OnSite 2018.3.0.2 or lower: We recommend scheduling approximately double the time it normally takes to do a full backup.

If you are running Lightspeed OnSite 2016.1.3.3 or lower: You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. Please upgrade to Lightspeed OnSite 2016.1.3.4 before continuing.

If you are running Lightspeed OnSite 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them.
If you are running Lightspeed OnSite 3.7 or higher: The installer will backup Lightspeed OnSite for you when you run the upgrade.
If you are running Lightspeed OnSite 3.5–3.6.8: Perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.

Notes for Webstore and eCom Customers

If you are an existing Lightspeed eCom customer upgrading from Lightspeed OnSite 2016.1 or earlier, please read this information before upgrading.
As of OnSite version 2019.1 and later, the Magento and Webstore connectors have been removed as they are no longer supported. If you wish to continue using the connector, please do not upgrade to the latest version. If you wish to upgrade to the latest version of OnSite, we encourage you to speak with our Sales team about Lightspeed eCom.

Upgrade Instructions:

Log all users out.
Open the installer and double-click the Lightspeed OnSite Server icon.
Double-click the Install Lightspeed OnSite Server icon.
Follow the on-screen steps in the installer window.
When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

Text once you click the upgrade or install button/link

Warning

Do not upgrade your installation to Lightspeed OnSite 2019 2.0.1 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime: NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

You should not be using Authorize.net, Heartland, or Axia as your payment processor.
You must have a valid Maintenance Plan as of April 17, 2019.
You must be currently running Lightspeed 2016 1.3.4 or above.
You must be running macOS 10.13 or higher.

Lightspeed OnSite 2019 2.0.1 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2019 1.0.2 upgrade.

Warning

You should not be using Authorize.net, Heartland, or Axia as your payment processor if you are planning to upgrade.

You must have a valid Maintenance Plan as of April 17, 2019. 
You must be currently running Lightspeed 2016 1.3.4 or above.
You must be running macOS 10.13 or higher.
You should not be using Authorize.net, Heartland, or Axia as your payment processor.

Lightspeed OnSite 2019 2.0.1 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2019 2.0.1 upgrade.

Download

SHA1 Checksum

e3799f51f203560321f076aa9eb9fb68b40301a4

Download Client SHA1 Checksum

31218032732292c1530427eb298971bd2edcef9d

Release Notes

OnSite 2019 1.0.2

Before you upgrade your macOS to 10.14 (Mojave)

Please be advised that macOS 10.14 (Mojave) is only compatible with Lightspeed OnSite version 2019 1.0.0 and later.

We recommend upgrading Lightspeed OnSite to at least 2018 3.0.3 before updating your operating system to macOS 10.14 (Mojave).

If you are on a previous version of Lightspeed OnSite and would like to update to macOS 10.14 (Mojave), we recommend updating your operating system and Lightspeed OnSite as follows:

Ensure macOS is updated to 10.12 (Sierra).
Upgrade Lightspeed OnSite to 2018.3.0.3.
Update macOS to 10.14 (Mojave).
Upgrade Lightspeed to 2019.1 or later

Important Notes

Before you begin your upgrade, please review the following notes:

Please allow sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase.
If you are running macOS 10.12 (Sierra): You must be using OnSite 2016 1.0.7 or later in order to receive support.

Notes for those using older versions of Lightspeed OnSite

If you are running Lightspeed OnSite 2018.3.0.2 or lower: We recommend scheduling approximately double the time it normally takes to do a full backup.
If you are running Lightspeed OnSite 2016.1.3.3 or lower: You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. Please upgrade to Lightspeed OnSite 2016.1.3.4 before continuing.

If you are running Lightspeed OnSite 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them.
If you are running Lightspeed OnSite 3.7 or higher: The installer will backup Lightspeed OnSite for you when you run the upgrade.
If you are running Lightspeed OnSite 3.5–3.6.8: Perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.

Notes for Webstore and eCom Customers

If you are an existing Lightspeed eCom customer upgrading from Lightspeed OnSite 2016.1 or earlier, please read this information before upgrading.
As of OnSite version 2019.1 and later, the Magento and Webstore connectors have been removed as they are no longer supported. If you wish to continue using the connector, please do not upgrade to the latest version. If you wish to upgrade to the latest version of OnSite, we encourage you to speak with our Sales team about Lightspeed eCom.

Upgrade Instructions:

Log all users out.
Open the installer and double-click the Lightspeed OnSite Server icon.
Double-click the Install Lightspeed OnSite Server icon.
Follow the on-screen steps in the installer window.
When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

Warning

Do not upgrade your installation to Lightspeed OnSite 2019 1.0.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime: NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

You must have a valid Maintenance Plan as of October 17, 2018. 
You must be currently running Lightspeed 2016 1.3.4 or above.
You must be running macOS 10.13 or higher.

Lightspeed OnSite 2019 1.0.2 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2019 1.0.2 upgrade.

Download

SHA1 Checksum

9a50e880ff06d04aea216a072c48c272675a6cdf

Download Client SHA1 Checksum

9f07b4a77cf27adb58483d51345824f34491cbf0

Release Notes

OnSite 2018 1.0.2 – root certificate update

This build contains the update for the root certificate. 

Upgrade requires a Maintenance Plan valid on January 31, 2018

IMPORTANT:

If you are an existing eCommerce customer, please read this information before upgrading

Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase. We recommend scheduling approximately double the time it normally takes to do a full backup.

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them.

Important macOS Sierra support: If you are running macOS Sierra you must be using OnSite 2016 1.0.7 or later in order to receive support. If you have not upgraded to macOS Sierra, the latest version will be supported.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2018 1.0.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

NOTE: OnSite has simplified to a YYYY.release version scheme; e.g. 2018.1 is the first release in 2018. We previously updated how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

You must have a valid Maintenance Plan as of January 31, 2018. 
You must be currently running Lightspeed 2016 1.3.4 or above.
You must be running macOS 10.12 or higher.

Lightspeed OnSite 2018 1.0.2 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 1.0.2 upgrade.

Download

SHA1 Checksum

0eaaa8d432fd5ad8a47d0f8b2a0d6fb0e8edf9bf

Download Client SHA1 Checksum

08fbbe8b4b798c5521e68f918d3223cf78bdaf33

Release Notes

OnSite 2016 1.3.5 – root certificate update

This build contains the update for the root certificate.
Upgrade requires a Maintenance Plan valid on September 13th, 2017

IMPORTANT:

If you are an existing eCommerce customer, please read this information before upgrading

Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase. We recommend scheduling approximately double the time it normally takes to do a full backup.

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2016 1.3.5 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

NOTE: We changed how we version OnSite releases after version 3.9.8. All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5.

You must have a valid Maintenance Plan as of September 13th, 2017.
You must be currently running Lightspeed 3.5 or above.
You must be running macOS 10.10 or higher.

Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.3.5 upgrade.

Download

SHA1 Checksum

f89d2050415c6bb78bcbc16ea42d533f6cf35e17

Download Client SHA1 Checksum

ea69d8d2f86ac2498c087471d531bcff7aca55ba

Release Notes

OnSite 2015 2.3.5 – root certificate update

This build contains the update for the root certificate.

Upgrade requires a Maintenance Plan valid on October 29th, 2015

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2015 2.3.5 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of October 29, 2015.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.8 or higher.

Lightspeed OnSite 2015 2.3.3 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.3.5 upgrade.

Download

SHA1 Checksum

04a1d95802c9cf8449df981c5449576f5648faf3

Download Client SHA1 Checksum

c486fdffc2a1b006534189945928bcd340f5cc21

Release Notes

OnSite 2018 3.0.3

Upgrade requires a Maintenance Plan valid on July 20th, 2018

IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading.

Please allot sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration “starting” phase. You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite. We recommend scheduling approximately double the time it normally takes to do a full backup. Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.
Log out all users.
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2018 3.0.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of July 20th, 2018. 
You must be currently running Lightspeed 2016 1.3.4 or above.
You must be running macOS 10.12 or higher.

Lightspeed OnSite 2018 3.0.0 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 3.0.3 upgrade.

Download

SHA1 Checksum

d884282604eb8c1851300afad131440c9e56c89b

Download Client SHA1 Checksum

9624f2a1a1e396328f3f0850b44e03db0c60a23e

Release Notes

OnSite 2018 2.0.2

Upgrade requires a Maintenance Plan valid on April 15, 2018

IMPORTANT:

If you are an existing eCommerce customer, please read this information before upgrading

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2018 2.0.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of April 15, 2018. 
You must be currently running Lightspeed 2016 1.3.4 or above. 
You must be running macOS 10.12 or higher.

Lightspeed OnSite 2018 2.0.2 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2018 2.0.2 upgrade.

Download

SHA1 Checksum

6c75f6f7ff58d556ebccc395d8fdf4eb70f10638

Download Client SHA1 Checksum

1b0966b091e1209851d7d8fff114f336b93e7b10

Release Notes

OnSite 2016 1.3.4

Upgrade requires a Maintenance Plan valid on September 13th, 2017

IMPORTANT:

If you are an existing eCommerce customer, please read this information before upgrading

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2016 1.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of September 13th, 2017.
You must be currently running Lightspeed 3.5 or above.
You must be running macOS 10.10 or higher.

Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.3 upgrade.

Download

SHA1 Checksum

a84231f6e3e50b142251ef2a8710d0dc41e74afa

Download Client SHA1 Checksum

671e05066944ffa0aec1fd7bccd6f539e428a88e

Release Notes

OnSite 2016 1.2.3

Upgrade requires a Maintenance Plan valid on April 24th, 2017

IMPORTANT: If you are an existing eCommerce customer, please read this information before upgrading

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2016 1.2 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of April 24th, 2017.
You must be currently running Lightspeed 3.5 or above.
You must be running macOS 10.10 or higher.

Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.2 upgrade.

Download

SHA1 Checksum

2962b59ff485dbfe1e1874a5ae06de50b813548f

Download Client SHA1 Checksum

4fb0e4547fa39affbe2a653cbe8e52e1ec35c351

Release Notes

OnSite 2016 1.0.3

Upgrade requires a Maintenance Plan valid on August 10th, 2016

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

Important El Capitan Support: If you are running El Capitan you must be using OnSite 2015 2.3 or later in order to receive support. If you have not upgraded to El Capitan, your latest version will be supported.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2016 1.0.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of August 10th, 2016.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.10 or OS X 10.11 (macOS Sierra is not supported at this time).

Lightspeed OnSite 2016 1.0.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2016 1.0.0 upgrade.

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Download Client SHA1 Checksum

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Release Notes

OnSite 2015 2.3.3

Upgrade requires a Maintenance Plan valid on October 29th, 2015

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2015 2.3.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of October 29, 2015.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.8 or higher.

Lightspeed OnSite 2015 2.3.3 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.3.3 upgrade.

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Download Client Release Notes

OnSite 2015 2.2.7

Upgrade requires a Maintenance Plan valid on July 29th, 2015

Upgrade Instructions:

If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.

WARNING

Do not upgrade your installation to Lightspeed OnSite 2015 2.2.0 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:

You must have a valid Maintenance Plan as of July 29th, 2015.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.8 or higher.

Lightspeed OnSite 2015 2.2.0 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.

If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the OnSite 2015 2.2.0 upgrade.

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Download Client Release Notes