Lightspeed Commerce Highlights Latest Product Launches Designed to Help Businesses Scale Faster and Smarter

Lightspeed Commerce Inc., the one-stop commerce platform empowering merchants to provide the best omnichannel experiences, today highlighted the multitude of products and services shipped in Q4 to increase scalability through data-driven insights, and improve the experience of our merchants’ customers. 

“When we look at the most impactful means of supporting our merchants, we’re constantly driven by finding new opportunities to help them scale, optimize, and personalize the customer experience,” said Dax Dasilva, Founder and Chief Executive Officer of Lightspeed. “In Q4 we shipped a number of exciting new products that help our customers better access their data, predict their supply demands, and create a more seamless experience for their customers. It’s through innovations like these that our merchants are able to save countless hours and reduce overhead costs as they look to scale upwards in a competitive environment.”

Lightspeed’s Q4 innovations brought a number of new products and feature sets across the retail and hospitality industries, including: 

Retail

• Margin-based Pricing: To make it easier to manage and track product profitability, Lightspeed has introduced margin-based pricing. Retailers can now use margins to edit prices, and Lightspeed Retail will automatically calculate the right markup and price based on the desired margin for each product and its variants.

• Identifying Stockouts: Lightspeed data shows that the top 5% of retail products are out of stock more than 21% of the time. Retailers on Advanced and Enterprise plans can now take into account historical stock-out periods to identify sales trends and missed opportunities so they can order accurately and avoid missing sales. This will help them reduce the number of out-of-stock days and adapt their ordering based on how quickly their products truly sell through.
• Enhanced Order Tracking with Apple Wallet: This integration enables retailers to provide customers with seamless order tracking directly through Apple Wallet, eliminating the need for consumers to sift through emails or visit third-party sites. Real-time updates and automated notifications enhance visibility into order statuses, reduce customer inquiries, and save valuable time, allowing retailers to focus on other essential tasks. By streamlining the post-purchase experience, retailers can drive customer loyalty and increase sales.
• Payment Links: Making it easier for customers to pay anywhere, at any time. Merchants can now send a link with their receipt to enable customers to pay for their on-account purchase. Merchants are notified in real time when a customer payment has been completed. 

Hospitality

• Major enhancements to Order Anywhere: Enhancements to Lightspeed Restaurant’s online ordering platform include order history and account management for diners of Lightspeed merchants, enabling quick reordering, improving repeat guest business, as well as new reporting features for Lightspeed merchants to track payments through Lightspeed Restaurant’s Scan and Pay functionality.
• AI-powered configuration recommendations: AI powered recommendations allow Lightspeed Restaurant merchants to skip the tedious process of finding prior settings when modifying their menus, streamlining the process and saving valuable time.
• New third party software integrations: New hospitality integrations launched in Q4 include TheFork (La Fourchette), a leading global reservation platform; Dirmeier, an automated drink dispensing system; and new support for Lightspeed restaurants to reconcile deposits between parties in the global restaurant tech ecosystem.

Lightspeed powers the world’s best brands and retailers, including: Saks, Nordstrom, Brunello Cucinelli, Rag & Bone, Kendra Scott, Barbour, Tecnica, Arc’teryx and Shiseido.

About Lightspeed 

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe and Asia Pacific, the Company serves retail, hospitality and golf businesses in over 100 countries.

For more information, see www.lightspeedhq.com.

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