Atlas Tools uses Lightspeed & NetSuite to streamline operations

The search for a NetSuite-integrated system

Atlas Tools & Machinery was running on a retail operating system that was coming to end-of-life and was limiting its operation. The company needed a technology overhaul to support its retail and distribution operations, growing ecommerce channel and busy sales team.

After implementing NetSuite for back-end operations and inventory management, Atlas was looking for a modern, cloud-based POS that could be deployed quickly across their locations. The system had to deliver critical capabilities like generating customer quotes and managing complex transactions. Most importantly, it had to integrate seamlessly with NetSuite to ensure real-time inventory accuracy across their business.

Adding the right technology to their stack

The Atlas Team considered many POS systems before ultimately deciding to add Lightspeed to their tech stack. Their reasoning? Lightspeed Retail had a comprehensive feature set that met their needs, strong vendor support and native ability to integrate with NetSuite. The integration was implemented quickly and effectively, allowing the two systems to work together as a unified platform.

According to Joel Allen, Director of Business Acceleration at Atlas, Lightspeed proves to be exceptionally fast and intuitive. It allows store associates to navigate the system and serve customers more efficiently. The simplicity of the user experience makes training new team members easy, reducing onboarding time significantly.

Simplifying large-scale inventory management with NetSuite & Lightspeed

For Atlas, the integration between Lightspeed and NetSuite is critical to running what the team calls a “real-time operating system.” Joel explains, “NetSuite is connected to our warehouse management system. That’s where we do all our fulfillment. Every transaction in Lightspeed syncs with NetSuite, so it’s important it’s timely and accurate.” He says, “If I sell one unit of retail through Lightspeed, that’s going to pass through NetSuite and deduct the product’s inventory by one. This is key because we need our inventory to be correct across all our different locations and sales channels.”

In addition to improved inventory management, Atlas has also benefited from other Lightspeed features. For one, they appreciate having customizable quick-add tiles. This has allowed them to customize screens for their in-store registers, café and even for trade shows. What’s more, Joel highlights the way Lightspeed works with their scanners, as well as its reporting capabilities. “It’s quite agile. There’s a lot of great information you can get from the platform,” he says.

Moving forward with their new partner in business growth

Going forward, Atlas Tools & Machinery and Lightspeed will keep strengthening their relationship. Joel hopes to “go deeper with the product” and implement new Lightspeed features. Down the line as Atlas continues to evolve their business, they can feel confident that Lightspeed will scale with them.