What's New in Lightspeed Retail
At Lightspeed, we innovate and deliver new product updates and fixes for our customers all year round. Check out what’s new in Lightspeed Retail POS (R-Series).
View work orders in your calendar.
You can now display Retail POS work orders, including due dates and key details, as events in your preferred calendar application, like Google Calendar or Outlook Calendar.
Updates to payment requests.
Shareable pay links for payment requests.
Generate a shareable pay link for a payment request and send it to customers via SMS, WhatsApp, or other messaging channels, in addition to the existing email delivery option.
Manage payment requests and view statuses.
On the Payment Requests page, you can quickly get an overview of your requested payments and their statuses, filter, sort and search for payment requests based on date, customer, or status, resend or cancel requests and manage notification settings.
Sending payment requests from quotes.
Merchants using Lightspeed Payments can now include a payment request link when sending a quote to customers.
New Lightspeed Analytics Smart view dashboard.
The Lightspeed Analytics Smart view dashboard features period-over-period (PoP) analysis of sales, number of transactions, average basket value and items sold in multi-view visualizations to help you better understand performance over time.
Set percentage-based item fees and add by tag.
Item fees can be used to add an additional fee to the cost of a good or service to cover special handling, premium services, or regulatory compliance like the California Covered Battery-Embedded (CBE) waste recycling fee.
With item fees, you can now:
Set percentage-based item fees.
Allow item fees to be discountable as well as refundable.
Apply item fees to individual locations.
Link items through tags and categories.
Filter the Item fees page by status or value type.
More payments updates.
Direct debit payments for Invoicing.
Merchants in the US can now accept direct debit payment for online invoices. Customers can also opt to have their banking information saved for future online purchases.
Capture preauthorized payments.
A preauthorization hold is the temporary hold of a specific sum on a customer’s card to ensure the funds are available before a transaction is processed and the payment captured at a later time.
You can now enable preauthorization in Retail POS, capture preauthorized payments for non-inventory items, set up email reminders for expiring holds, and manage holds from the Preauthorization report page.
