What's New in Lightspeed Retail
At Lightspeed, we innovate and deliver new product updates and fixes for our customers all year round. Check out what’s new in Lightspeed Retail POS (R-Series).
Introducing Saved Payment Method.
Saved Payment Method is a new feature in Lightspeed Payments that allows retailers to store customer card information in a secure and compliant manner. This is particularly crucial for businesses with recurring bills and repeat purchases like bike rentals or subscription services.
A host of inventory updates.
- Reservation updates are now tied to clear actions, making them more predictable and simpler to manage.
- Inventory logs now show more specific information for all sale, refund, void and reservation workflows.
- Completing or voiding a sale now automatically restores archived items, negative inventory and reservation states for improved inventory management across sale, refund and void workflows.
- Now, when reservation quantity is reduced, inventory is restored in reverse FIFO order.
- Referenced refunds and voids will restore inventory to the original lot instead of creating new lots to improve cost tracking for reservations and sales.
- You can now customize which employees can view the inventory for all your shops by enabling the Inventory - Show quantity-on-hand for all locations employee role permission.
New and improved special order workflows.
- When handling multiple special orders for a customer at the register, clicking the new Complete Ready button in the Special Order tab will add all the special orders with reserved stock from that location to the sale for faster checkout.
- Units for special orders are now automatically reserved as they are received, with the order marked as Ready once the full quantity is received. To manually reserve available inventory, click the Ready button on the special order.
- You can now filter special orders by employee on the Inventory > Special Orders page.
- When the quantity of a shipment is changed, special orders linked to the PO will now update automatically to help keep your inventory and special orders in sync.
- Special orders can no longer be converted into layaways.
- In order to provide accurate and expected QOH, special orders can no longer be added to an already Sent purchase order. To fix a data entry error, you can reopen the purchase order.
Single-click card payments.
Single-click card payments are now available in Lightspeed Retail. Clicking the card payment button now sends the transaction straight to your terminal.
View, send and print credit account statements.
You can now generate an account statement to review all outstanding credit account balances and print or email the statement to your customer. If you use Lightspeed Payments, the emailed statement will contain a payment form your customer can use to pay off the balance through a secure portal.
Lightspeed eCom updates.
- C-Series: You can now export gift card information from your eCom (C-Series) Back Office, which allows you to track gift cards, assist with liability calculation, and send marketing to gift card holders with unredeemed balances.
- C-Series: You can now configure items at the product level on your website, allowing you to add extra functionalities to product pages and to the product type category.
- E-Series: Build out your eCom site with new sections and improved editing options: Add a contact widget to your site (eCom Admin > Website > Edit Site > Add Section) to add a Contact Us button on each page of your Instant Site. Hide, move, and duplicate your site sections with editing options located under the three dots menu at the top of the section.
