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What's New in Lightspeed Retail

At Lightspeed, we innovate and deliver new product updates and fixes for our customers all year round. Check out what’s new in Lightspeed Retail POS (R-Series).

Same-day payouts for Lightspeed Payments.

Eligible merchants can now activate daily instant payouts to get paid out the same day, weekends and holidays included. An automatically deducted instant payout fee will apply.

Set default time for labor items.

You can now set a default time when creating labor items and set any tax rate to be used for labor. Plus, the work order scheduling page has been updated so time is easier to see at a glance.

Improvements to item merging.

When merging items:

  • Available and backordered unboxable/boxable quantities will be recalculated for the destination item and all box variants. Totals will also be updated.
  • Quantity on hand (QOH) and backorder totals will be updated.
  • Reorder level and reorder point fields will merge.
  • An inventory log entry is created, summarizing the inventory change after the source items have been merged.
  • The source item inventory logs are reassigned to the destination item and marked as archived. You can use the filter to hide archived entries.

Scan mode for inventory counts.

You can now activate scan mode when doing inventory counts, letting you scan items as quickly as you'd like without missing an item.

More financial services updates.

  • Store email addresses making it easier to tell which payments are going to which shop.
  • You can now view detailed descriptions of each Capital advance payment, including the GTV amount, GTV date and type (e.g., payment, one-time payment, correction) for direct debit payments.
  • We’ve streamlined the steps to issue a full or partial refund on the balance-owing credit accounts directly on the Sales screen.
  • Save time by viewing past and present invoices directly in Retail POS. Invoices can still be paid without leaving the Lightspeed POS app.

Purchase order and vendor updates.

  • When you manually edit the received quantity on a shipment receipt, Retail POS now adds inventory to the original inventory lot, instead of creating a new lot.
  • It's now easier to view net cost (now called Unit refund). The summary page now subtracts shipping and other costs on vendor returns.
  • Reopening a vendor return now returns inventory to the original inventory lot.

Inventory updates and improvements.

  • Backend improvements have sped up building and breaking boxes and assemblies and make cost calculations more accurate when breaking assemblies.
  • You can also now build boxes from the item page.
  • Retail POS now places inventory in its original lot when returning inventory from a transfer to the original shop, streamlining cost adjustments and vendor returns.
  • Transfers and returns create a single entry in the inventory history log.
  • To make it easier to resolve errors, the insufficient stock error now displays item name and SKU when sending transfers, vendor returns and building/breaking boxes and assemblies.
  • Auto-received units added from a purchase order to a sale now have their own message in the inventory log.

eCom (E-Series) updates.

  • You can now choose to collect reviews for specific products.
  • Customers can now filter products by availability at a particular location on the storefront search page.
  • Improvements to the Meta Conversions API connection helps ad targeting on Facebook and Instagram while maintaining compliance with privacy regulations like GDPR.
  • Omnichannel (in-store and online) gift cards now support fixed denominations (e.g., $10, $15, etc.) and custom amounts.

Updates to archived items.

To simplify managing archived inventory items, Retail POS now displays an error message when:

  • Merging archived items or adding inventory.
  • If an item has any inventory when attempting to import a new archived item.
  • Sending, returning, or receiving inventory, and sending/reopening vendor returns, if the items or the affected shop is archived.