ShopKeep POS is now ShopKeep by Lightspeed

Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries.

ShopKeep POS is now ShopKeep by Lightspeed

Are you an existing ShopKeep customer?

The same point of sale you trust is now part of the Lightspeed family. Your POS system is still maintained and supported, and we’re here 24/7 to help you run and grow your business.

Our hardware store is open for business.

Upgrade your ShopKeep POS system, and restock POS essentials.

ShopKeep Support is still available around the clock.

Reach us by chat in your BackOffice (click support) or call us at 1-800-820-9814. Be sure to first check our online resources.

ShopKeep customer tools

Fund your business

ShopKeep Capital by Lightspeed is open to eligible customers.

Get paid

Enjoy low rates with ShopKeep Payments by Lightspeed.

Sell online

ShopKeep eCommerce by Lightspeed offers omnichannel solutions.

Update your ShopKeep apps

Use the latest version of each app for the best experience. We regularly update our ShopKeep POS, ShopKeep Pocket and ShopKeep Pay apps to keep them running smoothly.

Our story

ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

Frequently asked questions

How do I contact ShopKeep by Lightspeed?

Reach us by Chat via the backoffice and click Support or Call (800)820-9814

How will my ShopKeep point of sale system change?

You won’t notice any changes in your day-to-day usage. Our apps, BackOffice, and support team all remain in place and here for you.

How can I log into my ShopKeep BackOffice and ShopKeep POS?

You'll still be able to log in by selecting "Login" in the menu at the top of the support homepage, or by going to shopkeepapp.com/login.

Are ShopKeep and Lightspeed the same company?

Yes, ShopKeep is now part of Lightspeed. Our commitment to independent businesses remains unchanged. We continue to provide solutions, including point of sale, eCommerce and payment processing, that help new and growing businesses scale.

What does this mean for me and my business?

Neither you or your business will be negatively impacted by these changes. ShopKeep by Lightspeed is still your point of sale provider and all product functionality remains the same. Our around-the-clock care team will still be available to you when you need them. Reach us by chat in your BackOffice (click support) or call 1-800-820-9814.