While some of you have been enjoying personalizing your receipts and labels there was a large demand for several changes that needed to be implemented. The main criticism of receipt templates was that the credit card receipts did not print out a signature copy. Great news, that works now.

We fixed some other buzz-killing issues in our latest revamped template code:

  • Per-line discount is now a special template in GitHub. You can show the breakdown of each item if they have varying levels of discounts. In the default.tpl it just groups all the discounts in the subtotal.
  • Timezones are now accurately reflected. This was only broken for a very small window, but it didn’t go unnoticed.
  • Fixed the requirement for HTML <br> tags in shop headers. If you have those in Admin > Shop Settings / Setup Shops > Receipt Setup, you’ll want to remove them.
  • Account Deposits and Charges now shows correctly.
  • Fixed an odd formatting issue that involved padding – this should correct the issue where wouldn’t utilize the full paper width.
  • Gift Receipts never revealed prices, but they would show discount names, now they won’t (this is true of non-template generated receipts as well).
  • Remaining balance now displays the correct amount. Earlier it did not subtract the amount On Deposit from the Open Orders.
  • Totals for Open Orders now include the discounts.

It was a long road to fixing all of these and it wouldn’t have been possible without the awesomeness that is Luke Bowerman. It only took a few weeks of Luke’s time, a kilometer of receipt paper, and several death threats by mail directly to our office to fix these issues but that’s all behind us now. There is a lot of potential in using templates to personalize your storefront. I recommend starting with our default.tpl, see how it looks and then move on to one of our other print templates or start editing your own.

One note: our support staff cannot help you with designing custom templates – we love all our customers but designing custom templates is simply too time-intensive for us to offer. If you’re having issues with printing receipts we should be able to help, we just can’t help with per-customer tweaks to the templates. With that said don’t hesitate to send us an email or give us a call at 866-554-2453 ext. 0

Cheers!