Zendesk Chat is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.
Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with Zendesk Chat
Let your webshop talk!
Zendesk Chat increases your customer engagement by allowing them to chat to you. Zendesk Chat is very appropriate for improving your customer interaction, it increases the time they spend in your webshop and increases your conversion rate.
Why use the Zendesk Chat app?
The app provided added value for new and existing customers that have installed Zendesk Chat manually in their Lightspeed webshop. These are the additional dimensions of this app:
- Automatic installation of the chat module in your Lightspeed webshop.
- During the chat automatic completion of customer information in the Zendesk Chat chat module. This provides a low barrier of entry for starting a chat conversation.
- Recent order history and current products in the shopping basket are shown in the Zendesk Chat dashboard (under ‘user info’). This way you can provide an even more personalized service and increase your conversion.
- Mobile chat widget turn off (optional)
- Know exactly who visited your site. Live monitoring of visitors while they show, get to know where they came from, page history, current URL, returning visitors, etc…
- Adjust the chat-widget to your own style
- Access to a user-friendly dashboard with saved chat history, message templates, visitor priority, Q&A and a smart responder. This app integrates Lightspeed data in the Zendesk Chat dashboard.
- Choose to answer your visitors from your smartphone or dashboard.
- Installation takes only a few seconds.
How much does the Zendesk Chat app cost?
For the Zendesk Chat app you only pay £3,50 per month. For this money we will provide a seamless and real-time integration of your Lightspeed webshop with your Zendesk Chat account.
External prices of Zendesk Chat (more information on the Zendesk Chat website):
- LITE: free
- BASIC: $11.20
- ADVANCED: $20.00
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For questions and support on the Zendesk Chat connector you can contact Combidesk via [email protected]
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