Rutherford's Design saves $8,000+ a year with Lightspeed Payments
Rutherford's Design is a multifaceted design studio and retail showroom. For more than 30 years, Rutherford's has been a resource for all things home in Dallas, Texas. The company’s dedicated designers offer clients a tailored, detail-driven experience whether they are restoring a family heirloom or reimagining an entire home. They’ve elevated operations even further with the help of Lightspeed, reducing manual processes and finding savings.
Rutherford's thrives with Lightspeed
Since adopting Lightspeed, Rutherford’s Design has modernized their operations, reduced payment processing fees and centralized important data for more efficient processes.
Annual savings with Lightspeed Payments
- $8,000+
Lightspeed’s impact on Rutherford’s Design
- A new, dependable POS and payments system
- $8,000 saved each year on payment processing fees
- Centralized client profiles, purchase orders and sales the team can access from anywhere
- Manual processes eliminated and workflows streamlined
A company slowed down by manual processes
Rutherford’s design has been in the interior design industry for over thirty years. While business was doing well, the technology was in serious need of an upgrade.
When Steffanie Evans purchased the company in February 2023, one of her first challenges was finding a POS system to replace the current unreliable and outdated system that had become a challenge.
“Our old POS system would frequently shut down, and we would hope that it would come back up and begin working again. The system was over twenty years old. It was slow, antiquated, and terribly unreliable.”
Costly and unpredictable payment processing
In addition to system crashes and outdated technology, Steffanie also had frustrations with the former payment processor due to high and unpredictable fees.
The business was charged a variable payment processing rate which resulted in monthly negotiations with the former payment processing company.
Lightspeed Payments truly helped Rutherford’s streamline our payment processing system and made my business more streamlined and efficient.
Steffanie Evans, Owner, Rutherford’s Design
Gaining reliability in their POS and payments
Rutherford’s Design made the switch to Lightspeed, which allowed Steffanie and her team to improve operations while reducing processing fees.
“We definitely saved money, and there were no hidden fees like other payment processing companies,” says Steffanie.
Because Lightspeed Payments offers a flat processing rate, Rutherford’s has more predictability with fees, and there’s no need to haggle over unexpected fees or charges.
Centralizing sales and customer data
Since Rutherford’s is both a retail store and interior design firm, the business manages a lot of data. From customer profiles and sales to inventory and purchase orders, keeping everything organized used to be challenging.
Thanks to Lightspeed, staying on top of all that data is now seamless and efficient.
As Steffanie puts it, “Lightspeed enables us to hold all our information in one place. I have team members managing various clients and projects, and now we can easily see what’s going on—whether a deposit’s been made, work is completed or a sale is pending.”
She continues, “Previously, everything was on paper, and we’d have to dig through folders or hunt in someone’s office. Now, from home or anywhere, I can log in, pull up the details, and instantly access all the information.”
It's just important for us to not only track sales, but to leave quotes and document the paper trail of what our customers want to buy and what they've purchased. Lightspeed helps us do all that and more.
Steffanie Evans, Owner, Rutherford’s Design
Business type:
Home Furnishings
Interior Design
Products:
Lightspeed Retail
Lightspeed Payments
Locations:
Dallas, TX
Rutherford's Design maximizes efficiency while minimizing costs.
Experience more efficient workflows, streamlined data management and lower processing fees with Lightspeed.
