London’s Soho-based award-winning gay bar, KU bar, is more of an institution than a bar. Spread across 3 levels and equipped with a champagne bar and a low-lit basement club, Ku club, Ku Bar has worked its magic on Soho for over 23 years and is still going strong.

Accommodating a colourful cohort of DJs and sounds, bartenders and an excited mass of hipsters, students, and professionals, all flocking to one of the most popular places to vibe and socialise, this long-running Soho landmark keeps crowds coming week after week. As one of the first gay bars in the area, it has become a pillar for not only the LGBT community, but a pioneering business in Leicester square and the surrounding Central London area over the years transforming into a decorative hub in the heart of London’s gay scene.

Every problem...

Every problem...

Streamlining operations in a busy bar

With a motto that reads: ‘a passion to serve’, Nieko, PR & Promotions Manager, couldn’t have put it any better, “Our vision is to retain a pillar of the community for anyone who wants to come for a safe night out. It doesn’t matter how busy we are, a high standard of service and venue is something we are very proud of — and keep on top of”.  

Which is why creating a memorable experience for all who walk through the door is key for a bar that is open 7 days a week, midday to midnight. A streamlined service is so important in a fast-moving environment in order to maximise sales and ensure customers are not kept queuing. Reputation, for a successful bar like KU, is everything.

... has a solution.

... has a solution.

Cloud-based reporting

Lightspeed’s fully integrated solution enables the management team to maintain a comprehensive overview of how the business is going, “It’s connected to the cloud, so I can access that information wherever I am, whether that’s in the office or at home, I can see all products and what we’ve sold”, says Nieko. No two days are the same at KU bar, which is why real-time access to insights and data allows the business to understand how these changes affect profitability. More importantly, it allows Nieko and the team to make adjustments in real-time.

When it comes to Lightspeed and your bar, the sky’s the limit. As Nieko goes on to say, “We use [Lightspeed Restaurant] for everything — from taking orders, to tracking our money on busy nights, to our inventory management, as well as looking at our labour costs and labour hours”.  

Seems happy hour just became happy days.

KU Bar

We use Lightspeed Restaurant for everything — from taking orders, to tracking our money on busy nights, to our inventory management, as well as looking at our labour costs and labour hours.
Nieko, PR & promotions manager London, United Kingdom

Cool fact: KU Bar has been the winner of London’s Sexiest Bar Staff Award multiple times.

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