Design the perfect checkout process with Workflows

Build an efficient checkout process that matches your specific business and compliance needs.

Build a checkout process that's as unique as your business.

Implement smart, customized checkout Workflows with Lightspeed. Unlike third-party integrations that feel disconnected from your POS, Workflows appear natively at checkout, enabling you to create seamless processes that fit your business requirements.

Design your ideal checkout experience.

Increase efficiency, reduce human error and speed up your processes by adding automating tasks specific to your business. Workflows transforms the checkout experience for your team and customers.

  • Enforce legal requirements such as ID checks and waivers
  • Standardize and automate upsells to boost sales and order values
  • Collect customer data natively at the point of sale—no integrations required
  • Establish business rules and automatically prompt cashiers to take required steps at checkout

How leading retailers are using Lightspeed Workflows.

Wondering how Workflows can help make your life easier? Take a look at the following use cases.

  • Collect customer data (e.g., shoe sizes, preferences, etc.)
  • Remind cashiers to verify each shopper's age or identity
  • Enforce custom and mandatory checkout fields
  • Automate custom printing of wristbands, drink labels, work orders, etc.
  • Prompt customers to sign waivers
  • Implement custom gift card solutions
  • And many more

Get the features you need—and none of the ones you don't.

Here's the beauty of Workflows: you'll only see what's important to your business, when you need to see it. With Workflows, you can fine-tune the checkout process with the right capabilities at the right time, thus reducing overwhelm and wasted time.

API Documentation

Discover how to develop custom workflows.

Book a personalized demo

By submitting your phone number, you agree to receive text messages about Lightspeed deals. Your data is handled in accordance with our Privacy Policy. Message/data rates may apply. Message frequency varies. Text STOP to unsubscribe at any time.

Great news.

Lightspeed isn't a fit for your business, but our partner Commercial Experts can connect you with POS providers made for your needs.

  • Information Sharing: Lightspeed will share the information you provided in your recent form submission with TFLI (US) Inc., d/b/a CommercialExperts.com.
  • Commercial Communication: CommercialExperts.com and its POS partners may contact you directly via phone calls, SMS/text messages, and email regarding POS systems and related services that may be of interest to you. These communications may be delivered using an autodialler and/or an artificial or pre-recorded voice.
  • No Purchase Required: Your consent to receive these communications is not a condition of any purchase of goods or services.
  • Privacy: Communications from CommercialExperts.com are governed by their Privacy Policy and Terms of Use. Communications from individual POS providers are governed by their respective privacy policies and terms and conditions.
  • SMS Terms: All text messages are governed by your mobile carrier's terms (message/data rates may apply, frequency varies).