Jungle Bob thrives in the reptile space with Lightspeed’s support.
Though he had a successful career in financial services, Bob Smith (known as Jungle Bob) never lost his childhood passion for reptiles. When he took over a reptile supply business, Bob set out to expand it into an educational retail powerhouse. With Lightspeed’s integrated payment and loyalty platform, he transformed a business that relied solely on a cash register into an intuitive company that tracks all processes in one centralized hub.
More time for customers thanks to optimized payments.
Jungle Bob opened a third store thanks to Lightspeed’s fully integrated payment platform. He can track what’s selling and what’s not, making decisions based on real-time data.
Has been a Lightspeed customer for
- 10+ years
Lightspeed powers Jungle Bob's to spread the reptile love
- Optimized operations with smart data
- Keep track of what's selling and what's not
- Gained customers thanks to an efficient payment system
Taking over an outdated system.
Jungle Bob had his work cut out for him when he took over the business. Together with Director of Education and Special Projects, Susi Resner, Bob looked for ways to modernize their work flow. The shop needed new customers to survive, but breaking through outdated management methods was hard.
“When Bob took over the store, it was nothing, no business. It was just enough to support local people coming in and buying what they needed. The guy had nothing. He had a cash register,” recalls Susi.
Growing with an efficient POS system and insightful reporting.
Alongside expanding educational programs to engage potential reptile keepers, Jungle Bob knew tracking sales was essential.
What gets measured gets managed became their mantra, leading them to Lightspeed—a powerful POS that delivers the data needed to grow. “It’s really a critical piece to help the growth. When we open a third store, we just have to plug in a computer, and everything’s going to be there,” says Susi.
It's really a critical piece to help the growth. When we open a third store, we just have to plug in a computer, and everything's going to be there.
Susi Resner, Director of Education and Special Projects
Business type
Pet Store
Products used
Lightspeed Retail
Lightspeed Loyalty
Locations
New York