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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Everyone has a favourite restaurant. But with more than 624,000 restaurants in the U.S., there are plenty of opportunities for customers...
Restaurants of all sizes must continuously invent ways to stand out among the competition. And as if competitiveness is not enough...
How does an independent fashion designer build and sustain a brand in the intensely competitive fashion industry? Ellie Lord spoke...
Today, consumers spend a lot of time online comparing prices and reading reviews. As a result, the physical store seems to be losing...
What is kava? The most common question that I always get asked is, what exactly is kava? Not to be confused with cava, a type of Spanish...
Core Collective is a gym in the prestigious London borough of Chelsea. With its group classes and specialised courses, it may seem...
From a fashion statement to a practical accessory, where would we be without the glorious hat? More than just garments to cover your...
Over recent years, the number of available customer service tools has rapidly increased. Companies can now improve their customer communication...
The dream of opening Mortar & Milk manifested years ago. From my time spent on America’s west coast, I grew an appreciation for...
Do you know how effective your employees are?Your employees are your frontline. Most of us have an idea of who we think our highest...
Just days to go until Christmas and you’ve still not bought all your presents? Rest assured that you’re not alone. Around 30% of...
The holiday season is an exciting, dynamic and demanding time of year for retailers. Excited customers running (or logging) into your...
Designing a commercial kitchen doesn’t just involve getting the right appliances and figuring out the storage space around it. It’s...
On September 21st, the last day of summer, it seemed appropriate that we head to September Surf Café, a little piece of California...
In May of 2003, Ronen Givon and I were out searching for a quick bite to eat. We wanted something more than the standard sandwich or...
So you’re ready to start an Instagram account. Mazel tov! It’s never too late to hop on the bandwagon of one of the most popular...
When you’re running a small business, every penny counts toward the bottom line, which means every business move involves a calculated...
The winter holidays are right around the corner, and retailers have already been planning for weeks. You may have started planning...
Clothes , household goods, and electrical appliances. These are the three main categories of online retailing, the ones most commonly...
If you’ve been relying on email and other traditional marketing methods to do outreach to your eCommerce customers, you will be interested...
Gone are the days when Black Friday used to be an annual in-store shopping event, and Cyber Monday was the day online retailers would...
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