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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
The first Pillows hotel opened last January, and in the next couple of months, a number of others will follow in the Netherlands and...
Lunch or dinner with a great sea view? There are not many better places than Brasserie Albert in Ostend, Belgium. Below, F&B manager...
Zoku stands out because of the progressive view they have towards the hospitality industry; their innovative concept is exactly what...
The market conditions that modern business environment dictates have never been more complex and unpredictable. A large amount of information...
Over a third of UK independent businesses are still using pen and paper to manage vital parts of their businesses such as managing...
Cloud technology is nothing new — by now it’s even become somewhat of a cliché to reference The Cloud when referring to said technology....
Opening a second business location is a big achievement. It means that you’ve successfully launched a company, developed a steady...
Back when coffee wasn’t served in to-go cups and dining rooms hosted a handful of regulars, not hundreds of newcomers, restaurant...
With last years 300% increase traffic, the holiday season, starting end of October, is the busiest season of the year. Black Friday,...
When was the last time you clicked on a banner ad? Chances are it’s been a while and you’ve since forgotten what the ad was about....
The season of gift giving is almost upon us. Gift shops around the world are rolling up their sleeves, prepping their wrapping paper...
We recently introduced our Lightspeed Speaker Series! From July 17th – August 25th, we hosted a series of six Facebook Live videos...
For years, it’s been clear that restaurants were primed for a disruption in payments. One need only to look to Europe, where the...
Every restaurant needs to be prepared for an emergency. To have an effective emergency plan and safety procedures you need to know...
A question most independent retailers ask themselves at some point in their career, is when is it best to expand my business? Our mind...
Businesses that focus on employees outperform their competition. Employees who like where they work deliver better service to customers...
If retail stores are all about trends, there is one that is hurting them: employees don’t stay. With a recent survey revealing that...
“If you’re not on social media, you don’t exist!”—overheard from a millennial. Though we wouldn’t go that far, there’s...
Since Facebook’s launch in 2004, retailers have welcomed social media as a valuable tribune to promote their businesses. It’s become...
The emergence of online shopping has drastically changed the landscape of consumer behavior. There is a growing shift from brick and...
Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in...
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