RESTAURANT LOYALTY SOFTWARE

Lightspeed Loyalty

Help turn regulars into repeat revenue with a loyalty program built into your Lightspeed platform.

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Built for how your venue works.

A loyalty program that runs inside Lightspeed POS and Payments.

  • Lightspeed native – Runs directly inside Lightspeed POS and Payments. No third-party tools or syncing.
  • Simple by design – Earn and redeem without campaigns, segments or marketing tools.
  • Pricing that fits – Simple monthly pricing without paying for features you won’t use.
  • Built for repeat business – Designed to bring customers back more often, not run promotions.
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How Lightspeed Loyalty works

A great experience deserves to be shared—help customers spread the word and keep them coming back.

Pay

Your customer taps their card like any normal sale and it automatically tallies eligible spend from repeat card payments using a secure, tokenised card identifier, so no card numbers are ever stored or visible.

Reward

Your POS prompts staff to ask for a mobile number, sends an SMS receipt with loyalty sign-up to the customer, and on the customer’s next visit, prompts staff to apply the reward.

Track

With each visit, you can see who’s coming back, which rewards are being used and the basics of how your loyalty program is performing in Back Office.

Easy for staff. Easy for customers.

Loyalty that works in the background, so your team can focus on service.

  • No apps or loyalty cards — Everything is tracked automatically through the payment using a secure tokenised card ID. No card details are stored or visible.
  • Staff-friendly flow — POS prompts tell your team when to enrol and when to apply rewards.
  • Fast at the counter — Sign-up and redemption happens inside the normal sale.
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Find out what Lightspeed can do for your business

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FAQ

What is restaurant loyalty software, and how does it work?

Restaurant loyalty software helps businesses reward repeat customers, encourage engagement and drive more visits. It allows customers to earn points, redeem rewards and access exclusive perks, all seamlessly integrated with your POS system and automatically tallied using secure, tokenised card identifiers (meaning no card details are ever stored or visible).

How can a loyalty program benefit my hospitality business?

A hospitality loyalty program helps to increase customer retention, boosts order frequency and encourages higher spending. With features like tiered rewards, automated promotions and referral incentives, you can strengthen customer relationships and encourage repeat visits.

How does Lightspeed Marketing & Loyalty integrate with online ordering and POS?

Lightspeed Loyalty is built directly into Lightspeed POS and Payments, so spend is automatically tallied using secure, tokenised card identifiers (meaning no card details are ever stored or visible) when a customer pays.
Enrolment and rewards happen inside the normal sales flow, with on-screen prompts guiding staff at the right moment. No third-party tools, syncing or separate systems to manage.

How much does Lightspeed Marketing & Loyalty cost?

All costs can be found on our pricing page.