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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
01/24/2019: This article has been updated with financial information from Super Bowl LII. Last year’s Super Bowl drew in over...
Sustainability. Permaculture. Farm-to-table. Free-Range Everything. If you go to restaurants, like, ever, then you’re probably used...
When Tristan Rosier set out to open the restaurant that would become Arthur, he knew it would have a set menu made up of local, sustainable...
When you factor in advertising, interviewing, screening, finding and hiring the right employee can cost business’ a lot of money....
Nearly half of restaurants fail within the first four years, but yours doesn’t have to. If you have a solid game plan for your restaurant...
Before we take a tour, we want to let you in on why we decided it was time to give this feature a little TLC in the first place —...
Email marketing is one of the most effective direct marketing channels and can stimulate significant growth — if you know what you’re...
When you’re shopping in a brick and mortar store, you can interact with products. You can touch, see and inspect them. When you...
Getting your sales staff ready for the holidays is essential to your shop’s success. Not only are they your biggest brand ambassadors,...
Everyone, from the managers, owners, and operators, to the baristas and servers, knows that the food and beverage industry is a competitive...
Last month at our European networking event, Connect, Lightspeed officially announced our brand new theme store. Beyond the obvious...
When you think of a customer loyalty programme, what comes to mind? Is it a custom-branded app? Is it a stamp card? Maybe somewhere...
Getting your staff ready for the holidays is essential to your restaurant’s success. After all, they’re the ones interacting with...
Deciding on which in-store promotions you should run is often one of the first things you consider when you start planning your holiday...
The holidays are known for bringing friends and families together, and restaurants are uniquely positioned to create the type of special...
Over $465 billion is spent during the holidays. But if you want to get a nice slice of that pie, you need to develop a marketing campaign...
Search engine optimization (SEO) and social media marketing (SMM) may seem like distant terms to a layman. One term talks about...
Often when business owners undertake a retail venture, they think, “If I build it, they will come.”This quote comes with the misconception...
Despite all the advances in restaurant technology over the past decade, the two fundamental reasons a customer chooses and stays loyal...
Update: want to learn everything you need to know about menu engineering? Then read our ultimate guide to menu design. Restaurant...
Nobody wants to hear about the Starbucks their friend went to when they visited Barthelona. Independent businesses are part of a...
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