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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Late last year, we welcomed Kounta to our growing global POS family. When we learned of Kounta’s phenomenal growth and, more importantly,...
Q&A with Phil & Alice, Founders of Loop Growers, a business designed to close the loop between food production, consumption, and disposal....
Rising energy costs are a (worrying) reality for Australian hospitality businesses. So the sooner you address the problem, the better....
While many tar upselling with the ‘pushy’ brush, it doesn’t always have to be this way. Thoughtful, gentle upselling at the right...
Do one thing. Do them both well. No, that’s not a typo. It’s the multi-functioner’s credo, a nugget of wisdom that informs...
Millennials (the largest living generation) have a strong preference for convenience, to the point that it features in how they assess...
Pablo & Rusty’s Coffee Roasters are riding Australia’s cashless movement – by starting the country’s first cash-free café....
Restaurant kitchens are often intense, fast-paced environments (that’s what makes them so great), but it can sometimes be a challenge...
Lightspeed were one of the first in the business to build an iPad-compatible POS for hospitality – so we’ve seen, in real life,...
Over the weeks, restrictions have been gradually easing and we can see the changes unfolding before our eyes. There are more people...
With limits on table service dining as a result of COVID-19, restaurants of all sizes face pressure to strengthen off-premise sales,...
Ecommerce accounted for 16% of total retail sales in the United States in 2019, and online shopping is only set to grow in 2020 and...
Is it worthwhile for restaurants, bars and cafes to reopen when they are only allowed 10 to 20 patrons to dine-in at a time? We weigh...
The lifestyle adjustments that were prompted by the virus will create changes to habits and restaurant customer behaviour that are...
Lightspeed is showing their support isn’t just technical. Announced one week after the global team began working remotely, all employees...
A key part of restaurant management is proper stock control. Why? Because your business’s profits or losses are partially determined...
COVID’s harsh reality is upon us again, especially in states like NSW where solely relying on delivery & takeaway has not been the...
COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...
Once you’ve set up your online menu for takeaway and delivery, it is essential to get the word out. Let your customers, both existing...
In a recent article, we delved into the relationship between costs and sales and how knowing your gross profit margin is key to retail...
Coffee culture is one that’s been deeply rooted in societies across the globe for centuries now. And, it makes sense – the stuff...
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