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With the New Year brings new resolutions, and while some aim for six-packs or swear off chocolate, many kickstart their health goals...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
Restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour by hour. But while...
Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer....
Sustainability is no longer a ‘nice to have’, an option, or a choice. It’s an absolute necessity. Whilst sustainability initiatives...
🎧 Prefer to listen? Press play below: Barcodes are an essential part of doing business as a retailer. So are SKUs. They can...
This article was co-authored by Christian Mouysset, co-founder of Tenzo.According to the United Nations, 19% of the world’s total...
Bad reviews can make or break your business. Whether you like it or not, you’re going to receive a negative review at some point...
Restaurant tipping may be an endless source of confusion when travelling, but it’s also a welcome addition to any hospitality worker’s...
Thanks to razor-thin profit margins, high operational expenses and fierce competition, one of the best things you can do to assure...
Retail stores come in all shapes and sizes, but if there’s one thing every shop needs, it’s a solid point of sale (POS) system. The...
One of the most challenging parts of owning a business is securing financing. There are plenty of options–so many that it can become...
Online customer service can make or break your business. There are now an infinite number of sources for customer opinions that have...
The bookings are flying in, the waitlist is full and there’s a constant queue of hungry customers waiting at your door. You might...
Growing your business can be tough. With so many other merchants in your area offering similar products and services, attracting and...
The kitchen is the heart of the restaurant. What comes out of it (and how quickly it comes out) makes or breaks the dining experience...
Pricing your products or services can be hard. If you price your offerings too low, your profits will suffer for it. If your offerings...
On Monday 5 February 2024, the coveted Michelin stars were awarded. During the annual ceremony, the French tyre and guide group awards...
In the competitive world of online visibility, your Google business profile (formerly Google My Business) is an indispensable tool....
Payment processing is a key component of any business. If you’re not already processing credit card transactions, now is a great...
Boosting restaurant sales is a key objective for every hospitality business, but how can you elevate your restaurant and get it to...
Having a strong brand identity is essential for any business that wants to succeed. Your brand identity is more than just your logo...
🎧 Prefer to listen? Press play below: Most retailers share the goal of driving more foot traffic and continuing to bring shoppers...
Financing your business’ growth and expansion shouldn’t come with a headache. There can be lots of different parts to work out...
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