HOSPITALITY PAYMENT PLATFORM

The built-in advantage for hospitality pros

Accelerate every day—and keep more of your profits—with the fast, frictionless features of Lightspeed Payments.

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21h saved

cashing out per week at Federal Café

20%

increase in spend per transaction at Fitzbillies

6x faster

nightly checkout at Mildreds and Mallow

Payments and ePOS, truly in sync.

  • Take back your time
    ePOS and payments flow together for a single, reliable source of truth—no tedious reconciliation, no manual errors.
  • Eliminate unnecessary toil
    Say goodbye to third-party integrations and vendors. Payments are built right in, and built for your ePOS.
  • Make smarter business decisions
    Track performance across every location in real time, and dig into cross-functional data with automatic reporting.

Tailored to the way you work.

  • At the table

    Turn tables faster. Take orders, fire courses, split bills and accept payments without all the back and forth.

  • At the counter

    Zap through long queues and prevent errors. Fast processing speeds make it easy to keep up with the rush.

  • Anywhere at all

    Let customers order online, scan to order, scan to pay and even split cheques—from wherever they happen to be.

Reliable offline mode

Checkout stays running smoothly even during internet and Wi-Fi outages, so you’ll never miss a sale.

24/7 support

One call connects to experts who understand your ePOS, payments and hardware end-to-end.

Secure transactions

Every Lightspeed transaction is backed by PCI-compliant security and fraud protection.

Get the most from every transaction.

  • Increase sales per hour
    More guests, fewer steps. Casual restaurants saw an average of 6% more transactions* with Lightspeed Payments.
  • Avoid hidden costs
    Stay in control of spending with competitive, transparent pricing—and no unpredictable third-party fees.
  • Keep your cash flowing
    Request payouts any time from your Back Office. Deposits arrive as soon as within a few hours, not days—even on weekends.

Grow on your terms, in less time

  • Multi-location made easy
    Smooth and simple location management, whether you’ve got two restaurants or 20.
  • Gain a reputation
    Build your brand on excellent service, reliable hardware and flawless checkouts.
  • Focus on what matters
    Less time spent fixing manual key errors means more bandwidth to grow your business.

Complete your checkout.

The latest devices for fast, frictionless service anywhere your customers pay.

Smart Terminal

A flexible, portable payment solution. Speed up service by printing receipts and completing payments at the table or the counter.

iPad Stand

Turn your iPad into a powerful ePOS system that can place orders, manage tables and close bills while securely housed in a durable frame.

Kitchen Display System

Simplify communication from front to back of house and manage all guest orders at a glance with every order on one screen.

Features that fuel growth.

Auto reconciliation

Eliminate manual reconciliation and close the day faster with automated matching.

Payouts on demand

Request a payout at any time or schedule same-day deposits that land as soon as within a few hours, not days—even on weekends.

Actionable insights

Outperform the competition with benchmarks and trends only possible with integrated ePOS and payments.

Tap to Pay

Turn any iPhone or Android into a contactless card reader.

Pay at Table

Take payments tableside to speed up service, split bills and turn tables fast.

Scan to Pay

Turn the receipt into a faster checkout experience with QR-based payment directly from the guest’s phone.

The lever to move your business forward.

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All the answers you're looking for.

What payment types can I take with Lightspeed Payments?

Lightspeed Payments accepts the following payment types:

- American Express
- Visa
- Mastercard
- Maestro

Mobile payments:
- Google Pay
- Apple Pay

Is Lightspeed Payments safe?

Lightspeed Payments comes with built-in PCI Compliance ensuring a secure checkout experience and protection from fraud. Our support team provides fraud assistance and 24/7 support.

How do I sign up for Lightspeed Payments?

Whether your business is already powered by Lightspeed or you need a Restaurant POS with embedded payments, fill out our form and one of our experts will reach out to you with next steps.

Which payment terminals are supported for Pay at Table?

The following terminal models are currently supported:
Smart Terminal with Printer (Castles S1F2)

What hardware do I need with Lightspeed Payments and Pay at Table?

Tipping is possible with Pay at Table. Just make sure your ePOS is using the most up-to-date version of the software.

Is it possible to accept tips with Pay at Table?

Tipping is possible with Pay at Table, but only for card payments. There is also a difference depending on the version of the application used on the active device.

What card types can I accept with Lightspeed Payments?

Lightspeed Payments accepts all major credit and debit cards, including mobile payment methods. And the rate is always the same no matter what card your customer chooses to pay with. No surprises.

Where can I find all my payment related reports?

Your transaction and settlement reports are all in your Lightspeed ePOS, in the same place you run all your other standard reports from. Your deposits and batches are tracked in real-time, which makes reconciliation much faster and easier.

Does Lightspeed offer a complete solution?

Lightspeed proudly offers a 360° unified solution. Having only one provider for your point of sale technology, payment services, hardware and support team saves you countless time and money. Plus, it makes running your business so much easier.

I currently have a contract with another payment provider. Can I switch?

Depending on which provider you currently have a contract with and what your terms are, the cancellations fees they impose will differ. Thankfully, the switch process to Lightspeed Payments is smooth sailing. Our friendly support agents take you from start to finish and make sure you’re running without a hitch before you go live.

Is hardware included in Lightspeed Payments?

Lightspeed hardware is sold separately. For security purposes, you cannot use any existing terminal hardware you might already have as these have not been injected with the certified firmware.

What is the average deposit time for funds with Lightspeed Payments?

With same-day and instant payouts, Lightspeed Payments provides a way for eligible merchants to request an instant deposit of their Lightspeed Payments balance to their bank account. These can be requested any time, including on weekends and holidays. Once a request has been submitted, funds are typically deposited in your account within 30 minutes.

Outside of that, you can typically expect to see money deposited into your account within 2 business days after a transaction is made. Please note, that a number of circumstances may affect this timeline, including delays caused by bank systems or risk monitoring. For further details on when to expect your funds, please refer to our documentation on getting paid.

Does Lightspeed Payments have hidden fees?

Lightspeed Payments does not have any hidden fees. With Lightspeed you’ll never find a complicated or cryptic fee on your statement. The only thing you can expect is a £15 chargeback fee, should one even occur at all. We offer competitive rates and our experts are happy to tailor the right solution to fit your business. Visit our pricing page for more details.

What happens if I get a chargeback?

Chargebacks can happen and they are a reality no operator can escape. Lightspeed Payments makes chargebacks much easier for you to deal with. You will be charged a single £15 fee and we will fight tooth and nail to dispute the claim on your behalf. We’ll assist you from start to finish and keep you updated on the status as the dispute progresses.

What card types can I accept with Lightspeed Payments?

Lightspeed Payments accepts all major credit and debit cards, including mobile payment methods. And the rate is always the same no matter what card your customer chooses to pay with. No surprises.

Where can I find all my payment related reports?

Your transaction and settlement reports are all in your Lightspeed ePOS, in the same place you run all your other standard reports from. Your deposits and batches are tracked in real-time, which makes reconciliation much faster and easier.

What is an ePOS payment processing system?

POS payment processing solutions facilitate transactions between businesses and their customers, typically through credit and debit cards, contactless payments, or mobile wallets (e.g. Apple Pay and Google Pay). It works hand-in-hand with your ePOS (electronic point of sale) system.

More broadly, payment processing solutions handle all the behind-the-scenes steps that make payments secure and seamless. When payment processing is integrated directly into your restaurant's ePOS system, like Lightspeed, creates a smoother checkout experience: reducing errors, speeding up service, and offering reporting tools. It also improves cash flow with quicker access to your money, and gives you the convenience of a single support team for both payments and your ePOS.

How does Lightspeed Payments work with Lightspeed’s ePOS system?

Lightspeed Payments is the simplest way to integrate your payment processing with Lightspeed Restaurant and to accept credit and debit card payments in your restaurant. Because Lightspeed Payments lives within Lightspeed Restaurant, this enables you to both run your business and manage your transactions all in one seamless Lightspeed experience. 

I have more questions.

Did we miss anything? Get in touch with us to keep the conversation going.