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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Make no mistake, opening a restaurant can be a daunting task. Not only is the market for new restaurants extremely competitive,...
When you think of a customer loyalty programme, what comes to mind? Is it a custom-branded app? Is it a stamp card? Maybe somewhere...
Getting your staff ready for the holidays is essential to your restaurant’s success. After all, they’re the ones interacting with...
Deciding on which in-store promotions you should run is often one of the first things you consider when you start planning your holiday...
The holidays are known for bringing friends and families together, and restaurants are uniquely positioned to create the type of special...
Over $465 billion is spent during the holidays. But if you want to get a nice slice of that pie, you need to develop a marketing campaign...
Search engine optimization (SEO) and social media marketing (SMM) may seem like distant terms to a layman. One term talks about...
There are a ton of ways your restaurant can sell more.Two of the most known ways are to plan a profitable menu and to teach your waiting...
With everything that goes on during a shift, there’s a lot to keep track of and there are many contributors that lead to a good or...
Often when business owners undertake a retail venture, they think, “If I build it, they will come.”This quote comes with the misconception...
Our partner, Crivex, has been designing themes and apps for Lightspeed eCommerce since 2014. Their newest theme on the block is the...
Inventory shrinkage is never good, which is why you need to have a formal process that assures you’re consistently and accurately...
Despite all the advances in restaurant technology over the past decade, the two fundamental reasons a customer chooses and stays loyal...
Update: want to learn everything you need to know about menu engineering? Then read our ultimate guide to menu design. Restaurant...
Nobody wants to hear about the Starbucks their friend went to when they visited Barthelona. Independent businesses are part of a...
How do you measure success? When you’re juggling inventory counts, employee performance reviews, daily sales targets, and everything...
What do you need to do to grow your audience?You might invest in Google and Facebook ads with the hopes that they will attract people....
Family gatherings, office parties, get-togethers with friends—the holidays are a time where people are in a mood to celebrate....
Do you know how much money your inventory is making for your shop? To answer that question, you’re going to need to crunch some numbers....
How do you turn a $3.00 cup of coffee into a bigger sale? Increasing your customers’ average transaction value is a necessary...
Inventory management is one of the most important, but least understood, elements of running a successful retail business.Don’t have...
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