Hospitality staff will know the pain of asking customers to spare a few minutes to sign-up while the line of hungry customers just...
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About the Author
Lightspeed
Lightspeed is a cloud-based commerce platform powering small and medium-sized businesses in over 100 countries around the world. With smart, scalable and dependable point of sale systems, it's an all-in-one solution that helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments and grow their business.
More from this author
Lightspeed is a cloud-based commerce platform powering small and medium-sized businesses in over 100 countries around the world. With smart, scalable and dependable point of sale systems, it's an all-in-one solution that helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments and grow their business. Headquartered in Montréal, Canada, Lightspeed is trusted by favorite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe and Australia.
According to a study in the Journal of Interactive Marketing, there are two types of reviews: Utilitarian – a functional critique...
- by Lightspeed
When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of...
- by Lightspeed
Your kitchen is the heart of your restaurant, and the dishes that come out of it (and how quickly they’re prepared) can make or break...
- by Lightspeed
Successful email campaigns are not a competition of the flashiest design or the biggest budget. The best emails are well-considered,...
- by Lightspeed
Most of you are familiar with point of sale (POS) systems, even if you don’t realise it.A POS system is the software and hardware...
- by Lightspeed
Did you know that around 80% of a business’s profits come from 20% of its customers? This is a phenomenon called the Pareto principle,...
- by Lightspeed
Customers love a freebie; there’s no denying it. Unsurprisingly, the food industry is the most likely to offer free samples. Free...
- by Lightspeed
Dandelion & Driftwood first opened its doors in 2010, serving Speciality Coffee & Tea to the local community in Brisbane. After years...
- by Lightspeed
Fred Sirieix, a seasoned maitre d’ in some of the UK’s top restaurants and TV personality, has earned his stripes as an authority...
- by Lightspeed
In early 2021 the NSW Government launched the Dine and Discover scheme. The initiative was designed specifically to help the hospitality...
- by Lightspeed
After a Covid-induced hiatus in 2020, The Gourmet Traveller Restaurant Awards are back with a bang this year, serving up the best hospo...
- by Lightspeed
Social media. It’s so ingrained in our lives that for some of us, it’s the first thing we check in the morning and the last thing...
- by Lightspeed
Have you ever gotten an email from a big-box retailer and wondered… “how did they know?!”You’re not alone. More and more, retailers...
- by Lightspeed
Lightspeed and OpenTable have joined forces in Australia. By combining their powerful platforms hospitality venues are now able to...
- by Lightspeed
Food waste is a huge issue in the world today, with theUnited Nations estimating that one-third of the world’s annual food production...
- by Lightspeed
Every financial year, the Fair Work Commission gets together for the annual wage reviews; and every June, they announce their decision....
- by Lightspeed
It’s a familiar feeling for retailers: you’ve got a stack of marketing ideas on the back burner, you’re waiting until you have...
- by Lightspeed
Let’s face it. We’ve all experienced bad customer service. Whether it’s long hold times, confusing communication, or an unsatisfying...
- by Lightspeed
Customer loyalty programs focus on marketing to your existing customers with the goal of bringing back customers and encouraging repeat...
- by Lightspeed
Did you know that 80% of your profits will come from 20% of your customers?This is the Pareto principle, a phenomenon inspired by Italian...
- by Lightspeed
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