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With the New Year brings new resolutions, and while some aim for six-packs or swear off chocolate, many kickstart their health goals...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
Restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour by hour. But while...
Location is paramount to any successful bar or restaurant expansion. The location you land on will determine whether your new venue...
As a retailer, you probably can’t imagine ever not using your Instagram for marketing. What if you could expand the possibilities...
The culture of golf is changing. With six million new golfers coming to the game in recent years, the discussion around golfer-retention...
Wine lists are frequently treated as an afterthought in many restaurants. It’s easy to overlook the kind of experience wine can create...
The holiday season provides ample opportunity to get new customers through your door. But how do you keep them coming back once the...
One day, Humble Grape’s founder James Dawson began hosting private wine tastings in his living room. He was still working in the...
“No one starts a small business because they’re passionate about paperwork,” says Lightspeed Founder and CEO Dax Dasilva. “Business...
Back in 2013, Anthony Dyer travelled to Melbourne to get his education in brunch, coffee and Australian hospitality. It was there he...
Generosity is integral to hospitality. Few people understand this better than Fred Sirieix, who through a seasoned career as maitre...
Autumn is upon us and it’s that time of year to celebrate all that’s spooky and gruesome. For many, it’s simply an excuse to...
The holiday season is a crucial period for the hospitality industry, presenting a fantastic opportunity to boost revenue, delight returning...
Mobile order-and-pay apps help pubs and restaurants to serve more efficiently while keeping staff and customer safe. But what is a...
Opening your first and very own cafe unleashes intense (and conflicting) emotions – excitement with traces of uncertainty, adrenaline...
The UK hospitality sector has weathered years of disruption, from Brexit and the pandemic to ongoing economic uncertainty. Yet in 2025,...
Note: We’ve provided Amazon links for each of the books below. However, please note, these are not affiliate links. We highly...
At Lightspeed, we’re committed to providing the tools businesses need to ignite their potential, and do what they do best with as...
Front of house staff form the backbone of your restaurant, bar or cafe. Together they comprise a range of skills that drive sales and...
Employee turnover makes up a significant portion of restaurant labour costs. Replacing staff is an expensive and time consuming process. Moreover,...
Caffe Napoli’s success has always lay in the simplicity of its core offering: Neapolitan espresso with cremina and sugar. Whether...
It’s no secret that opening a bar is easier when you have a detailed plan. Before you open your doors, it’s important to make sure...
So, you’re thinking of starting a clothing business. Whether you’re a seasoned businessperson or a budding designer—taking a...
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