Retail

It has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing....

“If you’re not on social media, you don’t exist!”—overheard from a millennial. Though we wouldn’t go that far, there’s...

Since Facebook’s launch in 2004, retailers have welcomed social media as a valuable tribune to promote their businesses. It’s become...

The emergence of online shopping has drastically changed the landscape of consumer behavior. There is a growing shift from brick and...

Canada’s 150th year of confederation and Montreal’s 375th anniversary has me thinking: we have a lot to be thankful for, and in...

Retail data is time consuming to pull and complex to analyze. You need time, resources and an overall understanding of every aspect...

Community. A key pillar of success for independent business. Whether offering a service, a product or an experience, independent businesses...

With tech advancing at the speed of light and innovation replacing the tried and true, it’s incredible to consider the renaissance...

How does an independent fashion designer build and sustain a brand in the intensely competitive fashion industry? Ellie Lord spoke...

Today, consumers spend a lot of time online comparing prices and reading reviews. As a result, the physical store seems to be losing...

It’s the first week of February, which can only mean one thing: Valentine’s Day is upon us. According to the National Retail Federation’s Valentine’s...

Looking for a new POS system can be a stressful experience for any business owner. You research online, speak to other store owners,...

Marianna from Oliveology talks to us about embracing the elements, award-winning olives, and life in one of London’s oldest food...

From a fashion statement to a practical accessory, where would we be without the glorious hat? More than just garments to cover your...

Over recent years, the number of available customer service tools has rapidly increased. Companies can now improve their customer communication...

The dream of opening Mortar & Milk manifested years ago. From my time spent on America’s west coast, I grew an appreciation for...

Do you know how effective your employees are?Your employees are your frontline. Most of us have an idea of who we think our highest...

Just days to go until Christmas and you’ve still not bought all your presents? Rest assured that you’re not alone. Around 30% of...

Search for belts in any department store in the world and you’ll find them tucked away in a dark corner. Usually, it takes some searching...

The holiday season is a retailer’s gold mine. From as early as October, Americans hit the stores or visit online shops to buy gifts...

The holiday season is an exciting, dynamic and demanding time of year for retailers. Excited customers running (or logging) into your...