Guest Blogger

“The hospitality industry is just like Rome—we lurch from one kind of disaster to the next, but in between, it’s just so much...

In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...

Walking away from the Good Food Symposium, I wasn’t just carrying the weight of great conversation; I felt a deep sense of optimism...

In June of this year, I was fortunate enough to partake in a first-of-its-kind hospitality event, the Good Food Symposium, in Melbourne...

Australia, with its diverse and incredibly dynamic market, stands as a crucible for retail evolution, a melting pot where consumer...

While some might see sales roles as entry-level positions, sales assistants are absolutely vital to any retail business. Your sales...

Anyone who’s worked in a restaurant knows it’s a lot harder than it looks. Often it’s the small details—a creative garnish,...

The pop-up shop is no longer just a retail trend. It has become a staple part of many a retail strategy. From new brands looking to...

US consumers spend over $100 billion dollars on gift cards every year. Whether you’re a restaurateur or retailer, a gift card program...

From the moment a customer pays for their purchase and checks out of your eCommerce store, their anticipation starts to build alongside...

When the time comes to sell your cafe you’re going to want to get the best possible price. After all, you’ve poured your heart...

On behalf of Lightspeed, I am privileged to announce that we have reached another company milestone. One that would not be possible...

Lightspeed is showing their support isn’t just technical. Announced one week after the global team began working remotely, all employees...

COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...

In a recent article, we delved into the relationship between costs and sales and how knowing your gross profit margin is key to retail...

Being a server at a restaurant is hard. The best servers are master multi-taskers, schmoozer extraordinaires and part mind-readers....

If you’re working in retail marketing, it’s very easy to get swept up in a sea of omnichannel beacons,experiential stores and the...

Silly season, sensible marketing As summer and the holiday season hits full swing, it will bring with it new customers and a much...

It’s the most wonderful time of the year. In retail, however, the time leading up to the holidays can also the busiest and most stressful...

As the old proverb says, “All work and no play makes Jack a dull boy.” For passionate entrepreneurs, however, work-life balance...

As the old proverb says, “All work and no play makes Jack a dull boy.” For passionate entrepreneurs, however, work-life balance...