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With the New Year brings new resolutions, and while some aim for six-packs or swear off chocolate, many kickstart their health goals...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
Restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour by hour. But while...
You’ve successfully launched your retail business, and you’ve gotten to a place where your company is stable and (hopefully) profitable....
When it comes to opening a restaurant, startup costs can add up fast. Along with your commercial space lease, licenses, permits and...
Are you thinking of opening a new store? Whether it’s your first store, or you already manage multiple locations, you should know...
The hospitality industry has developed its own vernacular—one that is unique and efficient (and often peppered with expletives)....
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
Ah, organization. Whether you love to check boxes and make lists, or organizing things is the bane of your existence, one thing is...
Getting an alcohol licence is an important part of starting a restaurant. If you’re planning on selling any form of alcohol, a licence...
Owning a restaurant is a dream for many businesspeople. Yet, the day-to-day costs of opening and running a restaurant can make owners...
From pulling pints to picking an ePOS system and taking payments, there’s a lot to consider when it comes to running a pub. Plus,...
We don’t have a crystal ball. We’ll be the first ones to admit it. Truthfully, we don’t know what 2024 has in store for us. And,...
Attracting visitors to your eCommerce website is the first crucial step in establishing a successful online business. However, simply...
For restaurants, Cost of Goods Sold (COGS) is one of the most important things to understand. Put simply, it’s how much it costs...
Customer acquisition cost is on the rise—one study says it increased as much as 222% between 2013 and 2022. Research by Ecwid by...
So you’re passionate about coffee, people, and pastries. Opening a cafe may be a lifelong dream, or maybe you’re looking to expand...
Imagine yourself standing amidst a whirlwind of activity, surrounded by the buzz of customers, the rhythmic beeping of the checkout...
Everyone’s a critic. This adage is especially resonant today as smartphones give diners the ability to publish their thoughts about...
Modern technology has the power to transform the way you run your hospitality business, letting you spend less time on manual tasks,...
Customers won’t just happen upon your business by chance. Well, some might. Generally, you’ll find that a lot of customers you...
What’s the secret to a kitchen that works efficiently and produces consistent dishes? Military-like teamwork. The French, who pioneered...
Sustainable practices aren’t just a trend, they’re a movement that’s transforming the hospitality industry. Consumers are speaking...
Whether you love them or hate them, ‘Influencers’ are here to stay. And, with that, ‘Influencer Marketing’ is too. Popular...
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