R&C TECHNOLOGY PARTNER

Simplify your operations, from restaurant to room

From tableside to room service, Lightspeed connects your operations to simplify your team’s work and deliver a seamless guest experience.

25% discount on hardware, exclusively for Relais & Châteaux partners (new customers)

Technology proven, day in and day out

~150,000

businesses supported in the world*

200+

Michelin star restaurants

20+

years of expertise in hospitality

Designing every service, from the very first moment to the last

An exceptional stay starts with a constant standard of excellence. Here are the ones Lightspeed supports every day.

Multiple services, one shared standard

Restaurant, bar, spa or room service, your guests expect the same level of care, wherever they are.

A seamless stay

From booking to check-out, every step should flow naturally, no delays.

Stay focused on your guests

Every minute saved on technical tasks is another minute spent with your guests.

A clear view of your business

Track several services on a daily basis with reliable, real-time data.

A complete platform, built to meet every need.

Chosen by exceptional hotels and restaurants around the world, Lightspeed connects every part of your business with one smooth, reliable experience, so that every moment of your guests' stay lives up to their expectations.

PAYMENT AT THE TABLE

Discreet payment at the table

Your teams can take payment directly from guests, without leaving the table. Payment becomes discreet, and service carries on uninterrupted.

  • Guests can pay right away, wherever they are
  • No back-and-forth to the till
  • Your server can stay with the guest, no interruptions

PMS INTEGRATION

From the table to the room, seamlessly

Thanks to PMS integration (Mews, Opera, Protel...), a guest's bill is sent straight to their room in an instant and settled at check-out.

  • One seamless experience throughout their stay
  • Accurate billing, with no manual entry
  • A smooth table turn, with no waiting

KITCHEN DISPLAY

Precision, from the kitchen to the dining room

Tailored order flows and a kitchen screen that precisely coordinates dishes, timing and course firing, at every service.

  • Every order sent instantly to the right station
  • A controlled pace, from fine dining to casual fare
  • Ease of movement from the dining room to the kitchen

ANALYTICS

Understand your business at a glance

Reporting, Lightspeed Advanced Insights and recipe-level inventory bring together everything you need to make informed decisions.

  • Your sales and trends in real time with Lightspeed Pulse
  • Instant answers with Lightspeed AI
  • A clear view, service by service

ECOSYSTEM

An ecosystem designed for your business

Lightspeed connects with your PMS, booking, inventory, accounting and staff management tools, and the open API lets you link up your whole tech stack, too.

  • Your essential tools, brought together in one system
  • An open API for your custom applications
  • Supporting every business's unique approach

They trust Lightspeed

Better every day

" It’s about the processes. One of the biggest reasons for changing over to Lightspeed was the system itself. It gave [our team] more time to be able to look at what they're doing and see how they can do it even better. "
Colin Hart The Glenturret Lalique - Crieff, Scotland

By your side, every step of the way

Dedicated onboarding

One of our experts will help set up your menu and support you through to a smooth launch.

Your teams, trained

Training for front-of-house and back-office teams, on-site or remotely, until you are fully independent.

24/7 support

A team of experts and a dedicated Account Manager, available whenever you need them.