Slerp

Where direct online ordering meets your ePOS system. Slerp provides hospitality brands with their own branded checkout on the web and on apps, which are fully synchronised with Lightspeed. Your menus, orders and loyalty programmes are kept in sync across online and in-store channels from a single source of truth. You get the speed and control of a modern, award-winning ordering experience with Lightspeed working alongside it.

This is how it works: connect Lightspeed to Slerp in a few clicks, and three things will stay in sync:

• Menu push: publish your menu from Lightspeed to Slerp, including products, modifiers, pricing and tax.
• Orders placed on your Slerp web or app checkout flow straight into Lightspeed, ensuring smooth service and accurate reporting.
• Loyalty sync: Your Slerp loyalty programme runs on the Lightspeed till as well as online, enabling in-store customers to collect and redeem points in the same way.

Key features:

• Direct ordering and ePOS work together seamlessly to provide a consistent guest experience, backed by the system your team already uses.
• Menu sync: avoid duplicating your setup in two places. Import your menu and all item attributes (products, modifiers, pricing and taxes) from Lightspeed to Slerp with a single click.
• Order ingestion: when customers order directly through Slerp, every order is automatically sent to Lightspeed, ensuring accurate store operations and reporting.
• Slerp is your loyalty engine at the till too. Run one loyalty programme across the web, the app and the Lightspeed POS — all powered by Slerp and not a separate or third-party scheme. Staff can scan a customer’s QR code or enter their email address at the till to award points and redeem rewards. There is a single source of truth for points across every channel, so there is nothing else to reconcile. Slerp loyalty is included in every Slerp plan at no extra cost.
• Wallet Pass: Give customers a digital loyalty card in Apple and Google Wallet. No app is required and there is the option of location notifications to nudge customers when they are near one of your sites.
• Delivery: national coverage of last-mile couriers is built in. Slerp connects directly to the UK’s largest courier networks, including Deliveroo Express, Uber Direct and Just Eat. This means you don’t have to use a third-party aggregator, and you get end-customer delivery support on every order.
  Your data, your CRM: You own all your customer and transaction data. You can run your own rewards programme, plus email, SMS and push notification campaigns to encourage repeat custom.

Slerp provides a fully branded online ordering service for restaurants, bakeries, quick service restaurants (QSRs) and takeaways. Brands get their own web and app ordering experience — a fully customisable solution that integrates with your existing website and comes with a bespoke iOS and Android app. You can offer same-day pickup, delivery and pre-orders. We’re the only platform with multiple courier integrations, including Deliveroo Express and Uber Direct — all of which are fully managed end-to-end.

Your own web checkout. Branded mobile app. Native delivery connections. Live support on every order. Collection. Loyalty. Catering. CRM.

Founded by hospitality experts, Slerp is built for the industry, helping you take control of the experience, data and growth.

Category:

Delivery, Online Ordering

Product:

Restaurant