Pepper

Pepper is your all-in-one guest engagement layer, built directly on top of Lightspeed ePOS. It brings loyalty, ordering, and payments together in one place, and turns your till data into repeat revenue, without changing how your team works.

Because we connect natively to Lightspeed, every guest visit is tracked automatically: what they spend, how often they come back, and what keeps them coming. That means you can run loyalty programmes, capture direct orders, and take payments, all while keeping full visibility of who your customers are and how often they return.

No new workflow for your staff. No mystery in who’s walking through your door. Just the data you already have, working harder to fill more tables, more often.

• Plugs straight into Lightspeed — no new workflow for your team. Loyalty, ordering, and payments run on top of the till you already use. Your staff work the same way they always have; the data just starts working harder.
• Real reviews routed to Google. Critical feedback flagged to your floor, instantly. Happy guests go to Google; unhappy ones come to you first, so you can put it right before it ever goes public. All of it triggered by real Lightspeed transaction and loyalty data, not guesswork.
• One platform, not three bolt-ons. Loyalty, ordering, and payments in a single place, so you cut vendor sprawl, cut admin, and stop juggling tools that were never built to talk to each other.
• Rewards earned and redeemed right at the till. No separate app, no extra terminal, no manual lookup. Guests earn and redeem in the same Lightspeed flow your team already runs, so rewards actually get used, and the queue keeps moving.

Pepper is the all-in-one guest engagement platform for hospitality, combining loyalty, ordering, and payments in a single system that connects directly into your POS.

Launching in 2015, we now serve over 120 customers operating 200+ brands across 2,000 sites, with more than one million active users. Customers include Young’s, Itsu, Rick Stein, Tortilla, Prezzo, GDK, Côte, and BEAR.

By running these core commercial functions on one platform, we help you deepen guest relationships, generate additional revenue, and improve operational efficiency at scale. All without disrupting how your team works.

Category:

Loyalty, Online Ordering

Product:

Restaurant