Black Friday: Digitise your kitchen now with KDS hardware on the house

Reach out now

Restaurant service pacing management

Lightspeed Tempo powers the rhythm of great service

The new service pacing dashboard designed to optimise your service flow and guide teams to deliver memorable dining experiences.

Book a demo Talk to an expert

Make every dining moment one to remember

Strike the perfect balance, never too fast, never too slow, so guests enjoy a smooth, memorable service that keeps them coming back.

  • Serve at the right rhythm by tracking dining moments, from first drinks to the bill, so service feels natural and attentive
  • Avoid awkward delays and spot slowdowns quickly, before guests feel the impact
  • Deliver consistency every shift, creating memorable moments that keep guests coming back
Talk to an expert

Run smoother shifts, empower your team and turn guests into regulars

With clear data at your fingertips, you’ll spot opportunities, coach staff smarter and balance your floor, without the guesswork.

Perfect your pacing

Per-table timelines reveal the ideal pace that turns first-timers into regulars

Fill more seats

Spot and fill empty tables with occupancy heat maps

Build high performing teams

Spot winning habits, upsell opportunities and coach staff with real data

Optimise service

Visualise service flow to predict slowdowns and allocate staff smartly

Turn every server into a star

Ensure every staff member is a top performer with insights to anticipate guest needs, optimise pacing and deliver memorable experiences.

  • Guide with confidence and visualise each table's journey so servers know exactly when to step in
  • Coach teams with dining insights to highlight what works and when to upsell with confidence
  • Help staff stay ahead of slowdowns and prevent bottlenecks, so service always flows smoothly
Talk to an expert

Stay on pace, every step of service

Make the most of your tables and your team with clear signals to keep every table moving at just the right tempo—no guesswork, no stress.

Book a demo

Considering the switch to Lightspeed?

Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts will support you each step of the way.

  • Get fast 24/7 support
  • One-on-one onboarding
  • Dedicated Account Manager to answer every question

FAQs

You asked, we answered.

What is Lightspeed Tempo?

Lightspeed Tempo is the table-pacing tool built into Lightspeed Restaurant. It gives managers and staff in-depth insights into every dining moment—so service flows at just the right rhythm, no matter who’s on the floor. Lightspeed Tempo was designed to help restaurants deliver effortless guest experiences, build high-performing teams and run smoother, more profitable shifts.

What are the key features of Tempo?

- Table pacing insights
- Order flow analysis
- Order activity
- Occupancy tracking
- Daily performance trends

How can I access Lightspeed Tempo?

Tempo is available to Lightspeed Restaurant customers with Back office access and reporting permissions. If you’re unsure whether your plan includes Tempo, talk to an expert.

How much does Lightspeed Tempo cost?

Please refer to our pricing page here.

How to pace tables in a restaurant?

Pacing tables in a restaurant means managing how quickly guests move through each stage of service, from seating to payment, so every dining experience feels smooth and well-timed. The goal is to maintain an effective table pacing strategy that balances guest satisfaction with operational efficiency.

A restaurant service pacing management system like Lightspeed Tempo helps you visualise the service flow, track the restaurant table pace in real time, and anticipate slowdowns before they affect guests. With clear insights into order timing and table activity, you can guide staff, optimise turnover, and deliver consistent, memorable service every shift.