For the first time in retail history, customers are asking to do things that many merchants cannot support. New consumers are naturally combining channels as they browse, research and buy, and early omnichannel adopters are reaping the benefits.
In this guide, we’ll cover the following topics:
- The new omnichannel customer
- Multichannel vs. omnichannel
- Keeping up with customer expectations
- 3 reasons to invest in an omnichannel experience
- & much more
Learn why you should be building an omnichannel retail business by downloading the full version of this guide.
Webinar | How to convert your online browsers into in-store shoppers
The customer journey looks different now. From entering the store to finding the right products and paying at...
Webinar | Choosing the right omnichannel
Start speaking your customers’ language. With more than one way to communicate, choosing the right channel for your...
Webinar | Shift into high gear with the right POS tools
In this webinar, we’ll cover topics such as: Connecting the online and in-store experience Streamlining...
Webinar | How to reopen your business and prepare your staff
In this webinar, we’ll cover topics such as: Preparing unexpected changes in your inventory Adding new...
Webinar | How to welcome back in-store shoppers
In this webinar, we’ll cover topics such as: Revising your stock inventory Creating new customer...