Omnichannel retail features

Improving the customer experience.

Omnichannel vs. Multichannel solutions

See the benefits of becoming an omnichannel retailer compared to using a multichannel solution for your business.

Unlimited opening hours

Keep your shop open 24/7 to give your customers the freedom to choose when (and from where) they shop.

Flexible shipping

Allow customers to ship their items wherever they prefer, whether to a store location, their home or their workplace.

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Brand familiarity

Offer your customers a consistent brand experience that builds loyalty and encourages repeat business.

Smooth cross-channel shopping

Create a smooth shopping experience that allows your customers to move from in-store to online and back again.

Better customer service

Gather customer data across all platforms in one, centralized, location and reward guests for their online loyalty when they visit you in-store.

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Targeted promotions

Send customers relevant rewards based on their online and in-store shopping habits, encouraging them to continue shopping at your store.

Becoming an omnichannel retailer

Omnichannel technology

Start a free omnichannel trial

Start a free omnichannel trial

To start using omnichannel, fill out the form to start your free Lightspeed Retail trial and enable Lightspeed eCom as shown. That’s it! Have questions? Contact us at any time.

14-day free trial

Introduction to Lightspeed Retail

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