Harney & Sons SoHo
New York City, NY
Located in SoHo, a dynamic neighborhood in New York City, the company's flagship store is the source for fine teas in the area.
After 25 years of operating a well-respected mail order and online tea retailing business with no physical locations, the Harney family made the decision to expand its footprint with a flagship store.
The company opened its first retail location in November 2010, using Lightspeed as its point of sale system.
“Our customers love the look, the speed and the ease of use Lightspeed provides.“
Harney & Sons SoHo enjoys all the benefits of Lightspeed, both on the shop floor and as part of its business processes.
Having heard about the Mac-centric software from other satisfied retailers in the area, Harney & Sons SoHo implemented Lightspeed with the help of Digital Reality’s Eric Catania, a certified Apple consultant and Expert-Certified Lightspeed reseller.
Among many amazing features, it enables them to complete transactions and process credit card payments from anywhere in the store, using an iPod touch and Linea Pro sled – the same hardware used in Apple’s successful retail stores.
"Lightspeed helps us to build customer relationships.”